Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid BereavementPet Insurance and Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementTeam Member Hotel Rates, other discounts, perks and moreMany of our Leadership positions are bonus eligibleWhat We’re Looking For:
A dynamic, innovative individual with a passion for the hospitality industry to join our Corporate Meetings & Events team. This position will be responsible for providing guidance and accountability to the Meetings & Events team in the field, while working to move the discipline forward at the brand level through partnership, creative initiatives, and solution finding with the ongoing focus of driving revenue and creating exceptional experiences for both clients and team members alike.
Who You Are:
An established leader, a culture champion, an advisor and an advocate Effective communicator, leading with professionalism and empathy Creative solution seeker that exercises flexibility to determine best outcomesRelationship builder with a dynamic approach to developing connections Forward thinker with an analytical approach to drive positive progress Collaborator who excels in an exciting, ever-evolving environmentVeterans and military spouses encouraged to applyWhat You’ll Do:
Provide support to the Meetings & Events (M&E) discipline both at the corporate level and in the fieldCollaborate cross-functionally with various departments including Brand, Marketing, Food & Beverage, Group Sales, Group Reservations, Revenue Management, Finance, to support successful event strategy across the brandAssist in developing and implementing strategic plans for meetings and events to ensure efficiency, productivity, and profitability across all propertiesMonitor and analyze Meeting & Event data such as client satisfaction survey scores and responses, revenue and booking patterns, and internal team member feedback at hotels to uncover trends, identify opportunities, and celebrate successes in real timeOffer consistent and frequent touch points to field teams to obtain feedback, address opportunities and identify successes through implementation of brand initiativesPrepare and maintain M&E resources including guides, best practices, SOPs, and other support documents for the disciplineReport out on key metrics and facilitate discussion and encourage thought sharing in face-to-face or virtual environment among groups of varying sizesAudit discipline-specific collateral and online presence to maintain brand standards and provide recommendations for future innovationInterface with all levels of the organization and create buy in, with ability to adapt communication style to each audienceProvide planning and coordination efforts for internal Meetings & Events meetings and calls (including annual Directors of Meetings & Events Meeting and corporate M&E meetings)Attend twice-yearly in person Corporate Meetings & Events Team Meetings and annual department leadership meetingManage specialty projects as assigned by Corporate Directors of Meetings & EventsOther duties as assignedYour Experience Includes:
Minimum five years of experience in a leadership role within meetings & events, conference services, and/or catering sales in a full-service hotel environmentSupplemental industry experience preferred, such as client management, project management, event planning, hospitality operations, venue management, sales, marketing, PR, social media management, or similarCertified Meeting Planner or similar designation preferredExtensive Knowledge of Microsoft Office Suite and Hotel Operational Systems and Software (i.e. – Delphi, Cvent, Social Tables, Opera, etc.) Must be willing and able to travel up to five times per calendar year