Job Description

To drive the growth in flow and event business activity for a specific client and/ or for a portfolio of clients within a sector

To translate the sector strategy into a tactical client portfolio strategy and drives execution thereof. To drive the effective delivery of solutions by collaborating with the relevant internal and external stakeholders, to define and distil the sector strategies into executional tasks, create shared success metrics, and then lead the client engagement and services teams in the execution of the service and support delivery tactics for retention and growth of the customer

To own a sector’s portfolio client relationships, and to anticipate client challenges, coordinate solutions for those challenges, and manage and develop the relationships necessary to increase the value of the client’s portfolio and/or product basket working with respective bankers, banker support teams and banking suite teamsLead transactors and specialists within the cross functional team, providing leadership, oversight, and driving performance of the specific client setDevelop and deliver on the client plan that aligns to the Sector Strategy by identifying and utilising opportunities for revenue growth to deliver on sales targetsDevelop, in collaboration with key stakeholders, the plans to drive revenue growth and generate client leads within the allocated client setManage the origination process, anticipating client needs and ideation of innovative solutions to client’s emerging needsAnalyse information and reports to identify trends, discrepancies and inconsistencies for decision making purposes by thoroughly understanding the sector and providing thought leadership on developments within the client set allocatedIdentify opportunities and spot future trends in sector developments that can improve the bank’s competitivenessCollaborate closely with relevant business units and product houses as per strategy to identify revenue opportunitiesDefine and drive the tactical sales strategy for area of responsibility and leads the Client Action Planning process for clients they are directly responsible for within assigned sector portfolio, across all their banking needs (across all business units)Establish and maintain relationships with product/ solution partners to strengthen collaborative working relations to improve the effective and efficient execution of the Client Action Plan as part of a cross-functional teamApply a customer-centric approach that focuses on creating a positive experience for the customer by maximising service and/or product offerings and building relationships and ensure that the customer is at the centre of the business philosophy, operations and ideasSeek innovative, digitally oriented, assisted and unassisted solutions to clients’ needs, and crafting strategies for implementing client-specific solutionsManage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectivesDevelop, encourage, and nurture collaborative relationships across business areas and across the groupJob Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

25/03/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.