At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role. Job Description: Are you ready to take your career to the next level? Now is an exciting time to join the Fluor team in the Philippines! Join us and enjoy the following! • Competitive salary • Various allowances • Time Off with Pay • Alternating Friday Off Week • Health and Life Insurance • Retirement Plan • Savings and Investment Plan • Employee Assistance Program • Overall Wellbeing Programs • Employee engagement activities • Participation to volunteer programs that impact our community • Membership to various Employee Resource Groups • Comprehensive Training Program • Mentoring Culture The IT User Administrator support acts as Level 1 support responsible for resolving, coordinating, and managing issues related to User Access Management for Coreworx. Drives and tracks problem and request tickets until closure. Documents resolution and/or actions taken and keeps user updated of the ticket progress. Keeps themselves up to date with all pertinent changes and adapt to continuous improvement initiatives. Coordinates with other support groups to ensure timely and efficient delivery and execution of IT support services to end-users at satisfactory level. Contributes to CI initiatives through providing feedback to Operations Support. Additional ad hoc tasks may also be included on the job responsibilities depending on the business need. Roles and Responsibilities • Provides application user administrative support including user access rights management, account, and password management. • Coordinates with Authorized Requestors for any clarifications or corrections needed. • Provides account administration, troubleshooting support from Authorized Requestors or escalated requests from Coreworx User Administration Lead. • Creates and maintain procedural documents in addition to other user administration specific documentation. Job ID: 148947BR City: Muntinlupa City State: National Capital Region Country: Philippines We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.