Coordinator Volunteer Services
New York State Civil Service
NY HELP Yes
Agency People With Developmental Disabilities, Office for
Title Coordinator Volunteer Services
Occupational Category Other Professional Careers
Salary Grade 18
Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)
Salary Range From $65001 to $82656 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Competitive Class
Travel Percentage 10%
Workweek Mon-Fri
Hours Per Week 40
Workday
From 8 AM
To 4:30 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
County Monroe
Street Address 620 Westfall Road
City Rochester
State NY
Zip Code 14620
Duties Description • Determines the facility's need for volunteers and develops various volunteer programs to meet these needs so that the manpower resources of the institution may be better utilized.• Periodically discusses with various department heads their manpower needs to implement and carry out desirous programs.• Taking into account each department's operations, objectives and relationships with other sections of the facility, advises section head and other members of the section on the possible use of volunteers to assist in the implementation of a newly suggested or expanded program.• Develops, with assigned section members, job descriptions to describe the tasks to be assigned to volunteers.• Based upon the newly developed job description, determines with appropriate section members, the desired knowledge and abilities which must be possessed by a volunteer to effectively perform the tasks described in the job description.• Plans and conducts recruitment and public relations campaigns to stimulate community interest in the facility and attract desirable volunteers by explaining various goals, objectives and programs of the facility and the needs of its clients.• Contacts representatives of local colleges, high schools and religious, fraternal and veterans' organizations by letter, by telephone or in person informing them of the institution, its residents, its programs and its desire for volunteers to work in the institution.• Prepares news releases to be distributed to the press.• Visits local senior citizen centers and explains the benefits of providing volunteer service to potential volunteers.• Writes letters to local newspaper "letters to the editor" columns explaining the institution, its programs and goals, and its desire for volunteer workers.• Contacts various community groups such as parent groups, student groups, church groups, etc. and may speak at their meetings.• Arranges for visits to and tours of the facility to stimulate community interest.• Prepares pamphlets and volunteer recruitment brochures explaining the goals of the facility.• Contacts local radio stations and develops agreements with the stations to supply public service announcements for the institution.• Based upon volunteer applications received, reviews the interests, qualifications and abilities of the prospective volunteers, and arranges for their placement in various units of the institution.• Schedules interviews of volunteers by letter or telephone.• In the interview, questions the prospective volunteer to determine if the volunteer's qualifications, interests, and abilities compare favorably with those needed to fill available volunteer positions.• Explains the goals, objectives and programs of the facility and the needs of its clients and answers any questions about the facility in order that each can decide on the appropriateness of volunteer work for the individual at the facility.• Compares the background and personal information solicited in the interview with the needs of the facility and determines, through this comparison, whether and where the volunteer should be placed.• Notifies the volunteer by letter if there is no position to match the desires and abilities of the volunteer, or it is determined through answers solicited in the interview that the volunteer would not fit the facility's needs at any time.• Makes oral or written arrangements to schedule an interview between the volunteer and the section head where the volunteer will be assigned if a match is made between the abilities and desires of the volunteer and the needs of the facility.• Discusses with the appropriate section head whether the volunteer could perform the tasks requested of a volunteer.• Notifies the volunteer either orally or in writing of acceptance into the volunteer program if, based upon all information accumulated in interviews, it is determined that the volunteer is capable of performing certain necessary duties.• Orients and trains volunteers so that they will blend with the facility staff and be able to effectively perform the tasks required.• Personally meets with the volunteer and explains the organization, philosophy and other pertinent information about the section in which the volunteer will be working.• Accompanies volunteer to work section and makes introductions to section employees.• Meets with facility training personnel to discuss the need for training courses for groups of volunteers.• Schedules volunteers for available training courses.• Periodically meets with individual volunteers to discuss work progress and answer questions about work situations.• Evaluates the volunteer program to find its strengths and weaknesses in order to improve the overall effectiveness of the program.• Meets with section and department heads to assess the progress of those program areas staffed with volunteers.• Completes monthly report of number of volunteers and number of hours worked.• Writes periodic reports to the facility administrator or assistant administrator detailing the activities of the volunteers and the progress made by the entire volunteer program.• Interviews departing volunteers and solicits their reasons for leaving and their impressions of the volunteer program.• Discusses with available community contacts why more volunteers are not coming forward from a particular community organization.• Contacts local business enterprises, community groups and other organizations to obtain monetary and moral support in the realization of special projects to benefit the residents of the institution.• Plans major entertainment performances with therapy staff and obtains the necessary entertainers and other resources.• Telephones or corresponds with local musical groups, entertainers, and celebrities requesting them to donate their time by performing at the facility.• Writes to various charitable organizations or community businesses soliciting donations of money, products, or services to offset the expenses of special events such as parties or field trips or to create a service lacking in the facility such as a used bookstore or gift shop.• Writes to local press agencies asking for press coverage of various special events or projects.• Publishes periodic newsletters explaining the activities of the volunteer services program.• Solicits contributions to the annual awards dinner honoring volunteers and local community groups for their service to the facility.LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all#LI-MD1
Minimum Qualifications Open Competitive: Four years of experience which included full responsibility for the overall administration of an institution or organization's volunteer services program, which must have involved 25 or more registered volunteers per month on a continuing basis.Substitution qualification: An associate degree can substitute for two years of specialized experience; a bachelor’s degree can substitute for four years of experience; a master’s degree in a related field can substitute for five years of experience; and a doctorate in a related field can substitute for six years of experience.
Additional Comments This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.• The assignment of PS&T employees will be made in accordance with any agreed upon Memorandum of Understanding between PEF and the local DDSO regarding the posting of job vacancies.• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume. • All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility. • If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice. • Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms.• Savings programs such as the U.S. Savings Bond and the College Savings Plan. • Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.• Life insurance and Disability insurance.• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.• Paid Holidays and Leave: ° Thirteen (13) paid holidays each year. ° Thirteen (13) days of paid vacation leave initially. ° Five (5) days paid personal leave each year. ° Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year. ° Up to three (3) days professional leave each year to participate in professional development events.• Health Care Coverage:Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.• Paid Parental Leave:Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.• Retirement Program:Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.• Professional Development and Education and Training:NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.• Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.• OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
Some positions may require additional credentials or a background check to verify your identity.
Name Finger Lakes Human Resources Management Office - Posting Department
Telephone 585-461-8818
Fax 585-461-8935
Email Address FL.Human.Resources@opwdd.ny.gov
Address
Street 620 Westfall Road
City Rochester
State NY
Zip Code 14620
Notes on Applying Please email your resume by 5:00pm on 4/2/2025 to FL.Human.Resources@opwdd.ny.govReference vacancy ID and EOA #25-130 in your email.
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