Job Description

Coordinator - Direct Access Services
Location: Southend-on-Sea
Salary: £28,845 - £31,439 per annum
Hours: 37 hours per week (Monday-Friday, with occasional weekend work)
Contract: Full-time, Permanent

Are you a dedicated and motivated professional with experience in frontline service coordination? We are recruiting for a Coordinator - Direct Access Services on behalf of a leading organisation that provides vital support to rough sleepers in Southend-on-Sea.

The Role
As a Coordinator, you will be at the heart of a dedicated team delivering direct access services to rough sleepers. Working closely with frontline staff, volunteers, and peer mentors, you will ensure a welcoming and supportive environment for those seeking accommodation. You'll collaborate with multi-agency partners to advocate for clients and facilitate pathways to longer-term housing.

Why Join?

Competitive salary with annual increments25 days annual leave + bank holidaysExtensive training & development opportunitiesEmployee Assistance Programme - 24/7 wellbeing supportBirthday off - paidLife Assurance Blue Light Card discounts£100 cost of living monthly payment

Key Responsibilities:

Support the day-to-day operations of direct access services, ensuring high-quality case management.Oversee assessments and move-on plans for new residents.Build and maintain partnerships with local authorities, outreach teams, and social services.Lead team meetings and contribute to service improvements.Ensure compliance with safeguarding, health & safety, and housing management policies.Supervise staff, volunteers, and peer mentors, providing leadership and pastoral support.

What We're Looking For:

Experience in housing, homelessness, or social care services.Strong team leadership and coordination skills.Ability to manage multi-agency partnerships and advocate for clients.Knowledge of safeguarding, health & safety, and case management systems.Passion for supporting vulnerable individuals towards independent living.

If you're looking for a rewarding role where you can make a tangible difference in people's lives, we'd love to hear from you! Apply today to take the next step in your career!