Cook Requisition ID 2024-59293 Category Culinary Job Location US-AZ-Phoenix Property Holiday Inn & Suites Phoenix Airport North Compensation Type Hourly Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

 

Holiday Inn & Suites Phoenix Airport North

 

Overview

The Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

Responsibilities

General Requirements

· Maintain a warm and friendly demeanor at all times.

· Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

· Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

· Must be able to multitask and prioritize departmental functions to meet deadlines.

· Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

· Attend all hotel required meetings and trainings.

· Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

· Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

· Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.

· Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

· Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

· Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

· Must be able to cross-train in other hotel related areas.

· Must be able to maintain confidentiality of information.

· Must be able to show initiative, including anticipating guest or operational needs.

· Perform other duties as requested by management.

 

Fundamental Requirements:

· Have thorough knowledge of menus and the preparation required, according to hotel standards.

· Maintain cleanliness and organization of all storage areas.

· Complete necessary food and station preparation prior to the opening of the restaurant in order to ensure that guests are served promptly and efficiently during the Restaurant and Room Service operating hours.

· Prepare and display buffet food items according to the hotel standards.

· Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking.

· Recognize quality standards in fresh vegetables, fish, and dairy and meat products.

· Knowledge of herbs and spices and proper use of each.

· Maintain clean and sanitary environment with knowledge of proper handling, storage, and sanitation.

· Prepare food for Banquets, ad required, following specifications on Banquet Event Orders.

· Prepare and service food for the Employee Cafeteria as specified by the Chef or Kitchen Supervisor.

· Prepare all foods following hotel standard recipes. Preparation of specials will be under the direction of the Chef or Kitchen Supervisor.

· Breakdown buffets and kitchen line, storing food and equipment properly at the end of each meal period.

· Work banquet food station as scheduled by the Chef or Kitchen Supervisor.

· Know the location and operation of all fire extinguishing equipment.

· Practice safe work habits at all times to avoid possible injury to self or other employees.

· Use Production Charts as specified by hotel’s standards.

· Be able to support any position in the Kitchen that is in need of help.

· Follow all Health Department and Company regulations in regards to food and storage standards and safety.

· Be able to operate and maintain cleanliness of all kitchen equipment.

· Maintain a “Clean As You Go” policy.

· Assist in storage and rotation of food items according to hotel procedures.

· Sign keys out and back in under supervision as needed.

Qualifications

Education & Experience:

 

· High School diploma or equivalent and/or experience in a hotel or a related field preferred.

· Culinary experience required.

 

 

Physical requirements:

· Flexible and long hours sometimes required.

· Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

· Ability to stand during entire shift

· Ability to withstand temperature variations both hot and cold.

Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.