Conversation Designer, Consumer Robotics



Amazon Lab126 is building groundbreaking, V1 devices that delight customers and raise the bar for customer experience.

As a Conversation Designer, you will lead, define, and drive multimodal interfaces for existing and upcoming devices and services. You must be an innovator, since you will be expected to create solutions for exciting and ambitious ideas for which no interaction paradigm currently exists. You must be proactive, because you will regularly find yourself in uncharted territory where the key to your success will be to forge a path forward to keep the team ahead of the curve. You must be a collaborator, as you will be working side by side with product managers, engineers, and UX designers to bring your designs to life. And most importantly, you must excel at conceptualizing multimodal experiences in the abstract, communicating them effectively to the larger team, and driving that vision into solid design deliverables.


We are looking for a designer who can:
· Write and review grammars for voice recognition
· Write creative dialogs between robots and users
· Produce user flows, wireframes, prototypes, and rigorous user interface specifications

· Confidently defend design rationale
· Conduct analyses of real usage data to inform UX efforts

· Speak authoritatively on concepts of spoken interaction design in daily iterations with product managers, engineers, and testers
· Start simple while not losing sight of the long-term vision

· Thrive in a nimble, start-up like environment

· Communicate clearly and think quickly