Dematic needs a Controls Engineer in Dematic's Technical Support group, Customer Service. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.

What we offer:

What We Offer:

Career DevelopmentCompetitive Compensation and BenefitsPay TransparencyGlobal Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Tasks and Qualifications:

This is What You Will do in This Role:
• Participates in the support of Sophisticated systems that integrate hardware and software.
• Provides support in Sophisticated material specification, schematic solving and appropriate follow-up.
• Participates in recommending ideas related to efficiency improvement, cost reduction, and improvement in customer happiness.
• Provide solving expertise to Dematic's customers.
• Travel 10-20% to different customer locations, including weekends and overtime.

What We are Looking For:
• Bachelor's Degree
• 3 to 5 years of experience in a related field providing Customer Service Support.
• Experience with Allen Bradley Logix PLC controls platforms.
• Experience with controls hardware fixing.
• Siemens and Modicon PLC experience a plus.
• Electrical fixing experience.
• Strong Customer Service mentality.
• Strong verbal communication skills over the phone.
• Ability to work independently.

• Ability to work various shifts.

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