As a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Role Responsibilities:

Governs change management risk assessment process for all new/changes coming into COE from various sources. Delivers non-core operational risk and control efforts for CB. Efforts include and are not limited to:  Risk and Control process reviews / deep dives of User Tools and Intelligent Solutions and Models and provide operational risk & policy guidance and analysis for new  business/products/initiatives  Lead risk assessment and mitigation efforts and collaborate with senior business clients and partners across functional areas and CB sub-lobs. Data Quality risk efforts Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment. Maintain the CB Process, Risk and Controls strategy and approach for continuous improvement and evolution of controls and risk management. Lead various special risk and control projects as assigned that support CB functional teams, CB Legal, CB Controls and other key stakeholders in ongoing efforts.  Deliver accurate status reports and appropriate risk reporting for monthly reviews and other reporting. Maintain awareness of significant risk and control issues within the business and integrate as appropriate into efforts. Maintain awareness of significant changes impacting the business, both internally and externally, and ensure appropriate actions to accommodate or address within ongoing efforts In partnership with stakeholders, evaluate and perform an end-to-end analysis of the business’ risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units

Required qualification, skills and capabilities:

BS/BA degree 6+ years financial services experience with minimum 2 years of operational risk, controls, or audit experience  Demonstrated excellent people management skills Excellent working knowledge of audit, risk and operational management concepts and the ability to understand and interpret the impact of decisions, as well as identify and convey potential problem areas Ability to foster positive and proactive approach to process assessment and improvement and to identify trends and improve processes for both the customer and the business Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal  Knowledge of risk management tools  Project Management Methodologies  Proficiency in Microsoft Office