The Contract AR Specialist position will primarily be responsible for accounts receivable and identifying, investigating, and resolving unpaid claims, which will include researching individual payer policies and submitting claims appeals. The position will have other assigned duties that may include making and receiving patient calls, communicating with physicians and office staff, posting payments and data entry. Works towards providing outstanding customer service and maximum reimbursement to our clients that are within a variety of specialties. This position requires computer data entry, use of Microsoft Office Products, Epic and WebPt.
Essential Functions
Review unpaid accounts/claims to determine status and appropriate actionContact payers via website, phone and/or correspondence regarding unpaid claimsCollaborate with team to identify payer trends and non-payment issuesPrepare and submit claims for reimbursementMaintain accounts receivable and administer billing, reconciliation, deposits, and entries to support the accuracy and integrity of the systemManage patient and client calls with exceptional customer serviceCreate, analyze, and close monthly reports timelyMonitor and advise on how to optimize operational procedures to improve the efficiency of the collection processesPerforms accurate, timely data entry of all office charges as neededAnswer questions or concerns from the offices regarding patient coverage and/or billingA positive attitude; comfortable with change; Must be able to work with a diverse teamMust function well in atmosphere of stress and interruptionMust be able to multi-task and problem-solve in a high volume, interactive environment while maintaining a professional and friendly demeanorMust be well organized and detail oriented with a desire and ability to maintain excellent recordsAssists management with maintaining and documenting statistics for databases and outcomes. Generates reports as requested by managementPerforms additional duties deemed necessary to the position and its function
Required Skills & Abilities
Ability to type 60 words per minute preferred.Strong interpersonal, oral (includes telephone skills) and written communication skills.Good organizational skills and an ability to prioritize to meet deadlines.Complete understanding of medical reimbursement and terminology.Ability to work with disabled individuals.Working knowledge of all standard office equipment.Working Knowledge of insurance and outpatient billing procedures.Required Credentials
High School Diploma with courses in bookkeeping and accounting OR an equivalent amount of work experience in a healthcare or related setting.One to two years of medical billing and administrative experience#LI-JS1
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Expanding Access to Quality Care
At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.
As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.
Let’s go further together and transform care. Join the #PTSLife today!
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