Luxembourg, LU
26 days ago
Content Quality Specialist, Career Choice
Career Choice is Amazon’s education benefit designed to support our front-line employees in advancing their careers through skills training and education. Available in 14 countries, we offer regionally specific programming through a large network of approved training providers to support employees in taking the next step in their career towards in-demand jobs.

We're looking for a results driven Content Quality Specialist and Editor. The successful candidate will ensure the content employees read and hear – whether through the website, Inside Amazon, marketing materials or through their interactions with MyHR Live Support (MHLS) team members – is clear and accurate, consistent in tone and reading level, on brand, legally compliant, and accurately translated. This role is crucial in maintaining and enhancing the quality of our content across various platforms and mediums, ensuring a defect-free product ahead of launches and retroactively. As a Content Quality Specialist and Editor, you’ll work within a collaborative, analytical, fast-paced environment and partner with Career Choice team members, developers, senior tech partners, and legal team members. You’ll be responsible for running the content defect intake - researching and working with defect reporters to ensure issues are resolved efficiently. You’ll also be responsible for translations and the day-to-day editing publishing of content in the MyHR Live Support (MHLS) Knowledge Base, Career Choice AtoZ, Inside Amazon, and other channels. If you have a keen eye for detail, excellent language skills, and a deep understanding of content strategy and quality assurance processes, we want to hear from you!

Key job responsibilities
- Lead content quality initiatives and develop best practices for content creation and editing.
- Perform high-level editing and proof-reading of complex content, ensuring consistency, accuracy, and adherence to brand voice and style guidelines.
- Own the content defect reporting pipeline, researching and resolving issues and running continuous audits of the content portfolio.
- Partner with various functional groups within Career Choice, creating and editing content as necessary.
- Manage multiple projects simultaneously, meeting tight deadlines in a fast-paced environment.
- Contribute to the development of content style guides and editorial policies.
- Participate in content translation and localization efforts for international markets.
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