**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your primary responsibilities include: * Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications; * Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture; * Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards. **Required technical and professional expertise** * Conhecimento avançado de Salesforce: domínio das funcionalidades da plataforma, incluindo Sales Cloud, Service Cloud, Marketing Cloud, Apex, Visualforce e Lightning; * Habilidades de arquitetura e design: capacidade de projetar soluções escaláveis e eficientes, considerando integração com outros sistemas, segurança e governança de dados; * Customização e desenvolvimento: competência em customização de Salesforce, desenvolvimento em Apex, e criação de fluxos de trabalho automáticos (flow, triggers, etc.). * Conhecimento de Processos de Negócio: Compreensão sólida de processos empresariais, como vendas, atendimento ao cliente e marketing, para aplicar soluções Salesforce alinhadas às necessidades do cliente. **Preferred technical and professional experience** * Gestão de Projetos e Liderança: Será considerado um diferencial, experiência em gerenciar projetos, liderar equipes e comunicar-se de forma eficaz com clientes, garantindo entregas no prazo e dentro do orçamento; * Formação superior completa; * Certificações Salesforce. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.