Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Manager

Job Description & Summary

The Learning and Development (L&D) Manager will support the Development Pillar’s vision of driving value to our people, business and clients by fostering a culture of continuous learning. They will help cultivate an environment where education, coaching and teamwork are valued, and our people actively seek challenging opportunities to learn and develop to their full potential.

The L&D Manager, with guidance from the Consulting L&D Leader, is responsible for the design, development, implementation and evaluation of Consulting Learning solutions, from inception through to business impact. This role works with a degree of independence and will lead and be accountable for various L&D programs, projects and teams.

Meaningful work you’ll be part of 

As a Consulting Learning & Development Manager, you’ll work as part of a team of problem solvers, helping to address business challenges, deliver high-quality client service, and foster a culture of continuous learning. Responsibilities include but are not limited to: 

Build and manage relationships with key stakeholders across the business, including program sponsors, subject matter experts (SMEs), and other internal teams. 

Develop and deliver high-quality learning strategies and solutions aligned with the Consulting strategic plan. 

Collaborate with program sponsors, SMEs, and the global Consulting L&D network to tailor solutions for Canadian purposes. 

Identify and proactively manage project risks and critical success factors, including training needs analysis and specific learning objectives. 

Organize and facilitate instructor briefings, train-the-trainer events, and course facilitation as required. 

Evaluate the effectiveness of programs and implement adjustments based on feedback from instructors, participants, and the business. 

Develop and execute implementation plans, including budgeting, scheduling, communications, and curriculum setup. 

Mobilize, coach, and manage L&D Senior Associates and Associates. 

Ensure compliance results are reviewed, and appropriate actions are taken, including reporting to leadership and developing remediation plans. 

Represent Consulting L&D in committees, meetings, and strategic workstreams. 

Experiences and skills you’ll use to solve 

Strong interest in learning and development (L&D) with a desire to cultivate knowledge and skills in this area. 

Understanding of Consulting focus areas and how they translate into L&D priorities. 

Ability to design and implement innovative solutions that address business challenges effectively. 

Proven ability to manage multiple projects and prioritize work under tight deadlines. 

Strong consulting skills, including effective communication (both written and oral) and maintaining collaborative relationships. 

Proficiency with standard Firm technologies (e.g., Microsoft applications, Growth Centre Rise) and an aptitude for learning new software. 

Ability to work effectively in teams and independently, often in virtual or hybrid environments. 

Experience in facilitating learning sessions and/or instructional design is helpful but not required. 

Strong supervisory skills, with a focus on coaching and performance management. 

Judgment to involve appropriate stakeholders and incorporate their input for consensus-driven solutions. 

PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer. 

This is a 12-month full-time contract opportunity 
 

Why you’ll love PwC 

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc 

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Coaching, Coaching and Feedback, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions {+ 37 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.