Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Consultant - Linux System Engineer
Responsibilities
• The Linux Administrator will be responsible for managing and maintaining the organization's Linux servers and systems, ensuring their reliability, security, and optimal performance. This role is crucial for supporting the IT infrastructure and business operations.
• In the first 90 days – Work closely with the technical leads and associates to help support BAU and KTLO (Keeping the Lights On) operations, support and implement Projects as well as work on Security related initiatives.
• Beyond 90 days – Effectively perform the function and work independently, as well as be involved in the design, engineering, and architecture of the infrastructure. Help work on Service Improvements and Innovation, including introduction of his/her own initiatives.
Qualifications we seek in you
Required Technical Skills/Minimum Qualification
• Provides 1st level to 2rd Level Linux Server Systems Support
• Provides 1st level to 2nd level Application and Database Support (e.g. SQL,Informix, etc.)
• Ticket monitoring, handling, coordination and escalation of unresolved issues to higher level support
• Perform basic administrative duties as required to meet specific operational directives like:
o Assistance in server (Linux / Windows) and user administration.
o Assistance in Infrastructure Monitoring, Alerting, support and troubleshooting
• Intermediate to advance knowledge in Linux/Unix Shell Scripting and Windows (powershell ,etc.), Cron Jobs, task scheduling, etc.
• Working knowledge experience in file backup and restoration procedures using different backup software’s. (VERITAS Backup exec, Data Protector.)
• Server Room / Data Center Monitoring, Management and support (cooling, power, etc.)
• Support and Implement Office Security tools, OS and hardware security patches and anti-virus
• Support ad-hoc and global initiative projects
• Support Business Continuity and Disaster Recovery activities
• ITIL Experience, Service Level Management, Incident Handling and Resolution, Change Management, Service Transition

Core Skills
• Mental Agility: Can process information quickly, recognize connections and adopt multiple perspectives.
• Vision: Can effectively articulate, promote and achieve communicated vision.
• Feedback: Can accept feedback and integrate feedback into performance and behavior.
• Intellectual Curiosity: Actively and routinely seeks out information; versant on multiple business fronts.
• Introspection: Learns from experiences.
• Integrity: Can build trust relationships with multiple constituencies: associates, customers, peers, leadership.
• Influence: Ability to interact with and influence senior management based upon technical expertise and business acumen. Proven ability to influence/persuade others to gain acceptance/approval of difficult or innovative ideas/concepts.
• Flexibility: Ability to manage and execute on multiple, critical projects simultaneously.
• Communication: Proven ability to communicate to multiple audiences in written, verbal and presentation format. Ability to make effective and persuasive presentations on controversial or complex topics to senior management.

Preferred Skills/Qualifications
• Bachelor’s degree/ College graduate or equivalent in Computer Science/Information Technology or related fields
• Relevant experience in computer operation support, System maintenance, System/Database Admin, system testing, user support and documentation
• Automation and Scripting Skills (Unix/Linux scripting, PowerShell) will be a plus
• RHEL Certification or equivalent certification will be a plus
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.