From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.  

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.  

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. 

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town or Johannesburg office. 

Position Overview:

MRI is looking for Functional Consultant who is excited by a challenge and is committed to moving our products, brand and client services forward. The successful applicant will focus on the MRI products working with our Financials/Commercials teams.

Responsibilities:

Teach a topic to an individual client or a group of clients

Manage the entire post-sales process, from onboarding, training, adoption, and relationship building

Assist a client with PMX product set-up

Understand and document a client's business requirements

Work with product to create new data models and fields for specific client needs

Ensure an exceptional experience for all clients and work to ensure product adoption and relationship growth

Increase retention and revenue growth with regular check-in calls, QBRs, and top of class service

Work with review teams to ensure delivery of documents

Assist with developing training courses

Act as a the voice of the client by providing and synthesizing feedback for our product team

Requirements:

Solid Educational Background. Bachelor’s degree in Business, Computer Science, Engineering or technical field from an accredited college/university.

Team Player. At MRI our people work together. Our people work in formal and informal team settings to address our customers’ needs.

Effective Communicator. Our consulting team members possess outstanding spoken and written communication skills.

Excellent Student. At MRI our people constantly learn new skills. These range from business, software, technology, presentation, and management skills.

Enjoys teaching. Not only do our consultants learn new skills, they teach others. Our consultants provide training both to our customers and to our internal MRI employees.

Comfort with business technology. Knowledge of Excel, PowerPoint, Access, and Word provide a solid foundation for success. At MRI we’ll teach you how to work with database applications, how to write business reports using our software, how to manage business data using our technology, and other soft skills to enable your success.

Basic Business Knowledge. Our customers use our software for accounting and for managing real estate properties. Understanding the fundamentals of business is fundamental to delivering the best results.

We’re obsessed with making this the best job you’ve ever had! 

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: 

We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group 

Have confidence in your health with our offered Medical Aid Scheme.  

Invest in our competitive Personal Pension plan and help set you up for your future. 

Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).  

Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!

Further your professional development with our Tuition Reimbursement Schemes  

Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! 

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.  

Amazing growth takes amazing employees. Are you up to the challenge? 

We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you! 

As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. 

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.