Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

The role holder will provide first level user support across all IT Applications at both Branch and Head Office levels. In addition the Applications Support Specialists will monitor performance of IT Applications and escalate high impact issues to the Manager Digital Payments & Self Service Channels

Qualifications

Type of qualification: First Degree

Field of study: Information Technology, Computer Science, Electrical Engineering

Other qualifications 

Working knowledge of the bank's Core systems.Must have working knowledge of systems management, development and implementation methods and applications Support.

Experience Required

At least two years' experience in the following areas:

Systems Development Digital Channels Support i.e. Card Switch, ATMs, Mobile and Online BankingDatabase Administration e.g. Oracle, MS SQL, MySQLSystems AnalysisBasic Linux command knowledge

Additional Information

Behavioural Competencies:

Articulating InformationChecking DetailsDeveloping ExpertiseDocumenting FactsFollowing Procedures

Technical Competencies:

IT KnowledgeIT Risk ManagementIT SystemsPromote Good Governance, Risk & ControlQuality Assurance