Constituent Liaison - City Council Office District 7
City of Austin
Position Information Position Information Posting Title Constituent Liaison - City Council Office District 7 Job Requisition Number COA092941 Position Number 119126 Job Type Full-Time Division Name Mayor And Council Minimum Qualifications
Graduation with Bachelor’s degree from an accredited college or university with coursework in Business Administration or Public Administration and experience in an administrative or executive secretary capacity. Experience may substitute for education up to a maximum of four (4) years.
Licenses and Certifications Required:
None Notes to Applicants The office of Council Member-elect Mike Siegel is seeking a skilled and experienced Constituent Liaison.
Successful candidates will demonstrate: Ability to provide excellent constituent service and work effectively with high-level elected officials, leaders of city department, consultants, community partners and other staff Creative and critical thinking skills Strong communication and writing skills Attention to detail Self-starter and eager to learn Strong commitment to collaboration and team work
Job responsibilities will include: Respond to constituent phone calls, emails, online messages, mail, and concerns Act as liaison between Council office, city departments and constituents Facilitate the handling of time-sensitive requests Assess constituent calls for problems requiring policy action and makes recommendations to the Chief of Staff and Policy Team Monitor or prepare responses to management or Council requests for information Manage appointments, meeting requests, calendars and other day-to-day issues requiring facilitating the flow of information among various groups Additional office and outreach duties as needed
The following items are required to complete the application process: Resume Cover Letter
Pay Range $28.00 – $32.25 Hours Monday – Friday
8:00 a.m. – 5:00 p.m.
Hours will vary depending on operational needs. Some evenings/weekends may be required. Job Close Date 01/09/2025 Type of Posting External Department Mayor and Council Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 301 W 2nd St, Austin, TX Preferred Qualifications Experience multi-tasking in a fast-paced and deadline driven environment Skill in oral and written communication Experience maintaining calendars, coordinating staff events and meetings Proficiency with Microsoft Office Suite, specifically with Word, Excel, Outlook
Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Assists in facilitating meetings, events and other activities for the district. Schedules appointments and travel accommodations and manages calendars. Prepares committee agendas in collaboration with elected official and City Manager’s Office. Works with peer departments on agenda process and posting. Organizes and maintains files related to office correspondence, reports and other pertinent data. Coordinates the logistics of speaking engagements, conference calls and various types of forums for City Council Members. Conducts research, compiles data, and performs data analysis. Prepares memos, letters and other documents such as notices or agenda for meetings. Facilitates the handling of time sensitive requests such as CAFs (Citizen Action Forms) and other confidential documents. Responsibilities- Supervision and/or Leadership Exercised:None.
Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of applicable processes, techniques, and methods. Knowledge of City practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to manage conflicts and concerns. Ability to understand and communicate technical information. Ability to exercise discretion in confidential matters. Ability to recognize and recommend process improvement. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective working relationships with city employees and the public.
Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions
Graduation with Bachelor’s degree from an accredited college or university with coursework in Business Administration or Public Administration and experience in an administrative or executive secretary capacity. Experience may substitute for education up to a maximum of four (4) years.
Licenses and Certifications Required:
None Notes to Applicants The office of Council Member-elect Mike Siegel is seeking a skilled and experienced Constituent Liaison.
Successful candidates will demonstrate: Ability to provide excellent constituent service and work effectively with high-level elected officials, leaders of city department, consultants, community partners and other staff Creative and critical thinking skills Strong communication and writing skills Attention to detail Self-starter and eager to learn Strong commitment to collaboration and team work
Job responsibilities will include: Respond to constituent phone calls, emails, online messages, mail, and concerns Act as liaison between Council office, city departments and constituents Facilitate the handling of time-sensitive requests Assess constituent calls for problems requiring policy action and makes recommendations to the Chief of Staff and Policy Team Monitor or prepare responses to management or Council requests for information Manage appointments, meeting requests, calendars and other day-to-day issues requiring facilitating the flow of information among various groups Additional office and outreach duties as needed
The following items are required to complete the application process: Resume Cover Letter
Pay Range $28.00 – $32.25 Hours Monday – Friday
8:00 a.m. – 5:00 p.m.
Hours will vary depending on operational needs. Some evenings/weekends may be required. Job Close Date 01/09/2025 Type of Posting External Department Mayor and Council Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 301 W 2nd St, Austin, TX Preferred Qualifications Experience multi-tasking in a fast-paced and deadline driven environment Skill in oral and written communication Experience maintaining calendars, coordinating staff events and meetings Proficiency with Microsoft Office Suite, specifically with Word, Excel, Outlook
Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Assists in facilitating meetings, events and other activities for the district. Schedules appointments and travel accommodations and manages calendars. Prepares committee agendas in collaboration with elected official and City Manager’s Office. Works with peer departments on agenda process and posting. Organizes and maintains files related to office correspondence, reports and other pertinent data. Coordinates the logistics of speaking engagements, conference calls and various types of forums for City Council Members. Conducts research, compiles data, and performs data analysis. Prepares memos, letters and other documents such as notices or agenda for meetings. Facilitates the handling of time sensitive requests such as CAFs (Citizen Action Forms) and other confidential documents. Responsibilities- Supervision and/or Leadership Exercised:None.
Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of applicable processes, techniques, and methods. Knowledge of City practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to manage conflicts and concerns. Ability to understand and communicate technical information. Ability to exercise discretion in confidential matters. Ability to recognize and recommend process improvement. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective working relationships with city employees and the public.
Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions
Required fields are indicated with an asterisk (*).
* This position requires graduation from an accredited four-year (4) college or university with major course work in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet these requirements? Yes No * Please describe your education and your work experience as it relates to this position.(Open Ended Question)
* Please describe why constituent services interests you.(Open Ended Question)
Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
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