About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.

About the role

Four Seasons Hotel Westlake Village is seeking a passionate and detail-oriented Conference Services Manager to join our dynamic team! This exciting opportunity is perfect for someone who thrives in a collaborative environment and is dedicated to ensuring seamless event planning and execution. If you’re a team player with a love for creating memorable experiences, we’d love to have you on board!

What you will do

Coordinates all requirements for various conference groups booked by the Sales team and ensures successful execution of group and client satisfaction　

Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs　

Coordinate with the Sales Department and Catering to insure proper utilization of function space to yield maximum revenues　

Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event　

Supervise the execution of banquet events. Review all function space with Banquet Manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events

Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Catering and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate

What you bring

College degree preferably specializing in Events/Hotel Management or equivalent experience is required

Previous experience in Catering & Conference Services is preferred

Exceptional time management skills to client and hotel deadlines

Forward thinking to exceed the purpose and vision of all assigned programs.

Teamwork is the cornerstone within the division and throughout our engagement with the hotel operation. 

Esprit de Corps” within the division means assisting one another to help negotiate and convert business opportunities.

Successful candidate must possess legal work authorization in the United States.

  
What we offer

Salary Range: $75,000 - $80,000

Company Match 401K Plan

Complimentary stays at Four Seasons Worldwide 

Complimentary meals in our Wellness Café

Laundered Employee Uniform 

Employee Assistance Program  

Investment in your Wellbeing  

Life Insurance  

Complimentary on-site parking  

Training programs, tuition reimbursement  

Growth & Development opportunities  

Schedule & Hours

Full time position

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf