Conference Service Attendant
Pyramid Hotel Group
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Located along the western shores of Lake Michigan, Wingspread Retreat & Executive Conference Center encompasses three unique buildings nestled on 36 acres of lush, natural landscape. The original iconic building, designed by Frank Lloyd Wright and known simply as Wingspread, is the heart of this striking complex. The property also features a modern and inviting 40-room Guest House facility and a conference facility. In all, over 15,000 square feet of meeting space certified by the International Association of Conference Centers offer inspiring views of the nature all around us. Here, guests find everything their group needs in one secluded but accessible venue. We invite you to experience a venue where every detail • from the iconic architecture to our proprietary convening model • comes together in an extraordinary way that lends itself to creating ideas and transforming them into solutions. When Frank Lloyd Wright walked this property decades ago, nature was his inspiration and his canvas. Just as they served as the cornerstone for creating Wingspread, Frank Lloyd Wright’s love of form and function, site, structure, timing and context drive our approach to delivering an incomparably organic and dynamic meeting environment. It’s the tranquil setting and fully-tailored experience of each individual guest. It’s The Johnson Foundation’s legacy of forwarding-thinking problem-solving. It’s all of these combined, in one special place. This is the ideal setting for successful meetings. Meetings this customized and unique require a team of the area's most talented people. A precision focus on service, attentiveness and detail are the attributes of a Wingspread team member. Our exclusive, semi-private campus is an inspirational place to work and share your talents. Visit wingspread.com to learn more about this historic and effective venue. We look forward to meeting you. Overview w Qualifications The Conference Services Attendant is responsible for moving, setting up and breakdown of all conference center equipment for all Benchmark Racine properties including but not limited to The Council House, Homestead, Wingspread, Conference Center, The Guest House, and off-site functions. ESSENTIAL FUNCTIONS: Set up meeting rooms/dining rooms/exterior event spaces according to the function sheets or BEOs, and check with Guest Services Manager or Conference Planning Manager for additional conference set up. Breakdown of meeting/event spaces after functions and return equipment to the proper storage areas – keeping all storage areas clean and orderly. Have audio/visual equipment operating, tested, and ready for each day’s meeting to use. Have a working knowledge of: Teams-Zoom videoconferencing/ Crestron touchpad/ PC-Mac software (Windows 10/11 and Mac OS [2017 and later])/ projectors/ sound equipment setups/ video and audio cable use and port adapters. Assist guests with displaying PowerPoint presentations and help when needed to trouble-shoot connectivity issues. Provide a pleasant and positive attitude toward guests and fellow employees. Public area cleaning as assigned by Guest Services Manager and Conference Planning Manager including but not limited to: Window washing Mopping Floor and carpet cleaning Vacuuming Dusting high areas Assisting with the moving of furniture during housecleaning projects Daily assigned housecleaning REQUIREMENTS: Must have a valid driver's license. Experience with technology and audio-visual systems. Education: Any combination of education and experience equivalent to high school or any other combination of education training or experience that provides the required knowledge, skills and abilities. High School graduate preferred. Experience: No prior experience required. Prior banquet experience preferred. Licenses or certificates: Valid motor vehicle license. Ability to obtain any government required licenses or certificates. Compensation Range The compensation for this position is $15.00/Hr. - $18.00/Hr. based on qualifications and experience.
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