WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

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A WORLD OF REWARDS

\n\nHourly rate of £12.58 \nFree and healthy meals when on duty\nGrow your Career\nPersonal Development programmes designed to support you at every step of your career\nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program\nHigh street discounts: with Perks at Work\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\nFree Parking\nSubsidised Taxi Scheme\nGuest Experience Day after successfully passing probation\n\n

A Conference and Events Operations Supervisor is responsible for supervising Conference and Events operations to deliver an excellent Guest and Member experience while assisting with meeting department targets.

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What will I be doing?

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As a Conference and Events Operations Supervisor, you are responsible for supervising Conference and Events operations to deliver an excellent Guest and Member experience. A Conference and Events Operations Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nSupervise Conference and Banqueting operations\nCommunicate and delegate in line with daily function sheets\nAble to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service\nWelcome guests in a polite and friendly manner\nFollow cash handling procedures\nManage guest queries in a timely and efficient manner\nEnsure cleanliness of work areas\nPlan, organise and control the daily operations\nEnsure compliance of brand standards\nRepresent needs of the team\nAssist Food and Beverage with achieving financial targets\nAssist Conference and Banquet Manager with training and developing the team\nAssist with annual and mid-year appraisals with team members under your responsibility\nComply with hotel security, fire regulations and all health and safety legislation\nComply with local licensing laws\nBe environmentally aware\nAssist other departments wherever necessary and maintain good working relationships\n\n

What are we looking for?

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A Conference and Events Operations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nPrevious Conference and Banquet experience\nCommitted to delivering high levels of customer service\nPositive attitude\nGood communication skills\nFlexibility to respond to a range of different work situations\nAbility to work on your own or in teams\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nExperience in the hotel industry\nExperience in supervising and/or delegation\nWillingness to develop team members and self\n\n

EVERY JOB MAKES THE STAY.

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At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

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We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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