WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

\n

A WORLD OF REWARDS

\n\nAnnual salary:  £26,504 per annum depending on experience\nFree and healthy meals when on duty\nGrow your Career\nPersonal Development programmes designed to support you at every step of your career \nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program\nHigh street discounts: with Perks at Work\nFree car park\nSubsidised Taxi between 12am and 7am\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\nGuest Experience Day: 1 night stay with breakfast and dinner\nModern and inclusive Team Member’s areas\n\n

 

\n

Join our award-winning Conference and Events department as a Floor Manager. The Floor Manager is responsible for managing all Conference and Events operations to deliver an excellent Guest and Member experience while optimising sales and ensuring department targets are met.

\n

What will I be doing?

\n\nManage all Conference and Events floor operations\nMaintain exceptional levels of customer service\nEnsure compliance of brand standards\nEvaluate guest satisfaction levels with a focus on continuous improvement\nAware of trends and propose ideas to build the range and quality of Conference and Banquet\n\n

 

\n

What are we looking for?

\n\nStrong knowledge of hotel/leisure/service sector\nDegree or diploma in Hotel Management or equivalent\nRecord of success in Conference and Events, specifically the ability to deliver profit, control costs, and build customer loyalty\nExceptional communication skills\nExceptional leadership skills to create a winning team\n\n

 

\n

EVERY JOB MAKES THE STAY.

\n

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

\n

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

\n

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

\n

 

\n