Responsibilities To learn more about Related click here: https://vimeo.com/434468879 Welcome to Riverwalk Heights, the newest pinnacle of luxury living on Roosevelt Island, proudly developed by Related Companies. Our premier residence is designed for those who seek elegance, comfort, and unparalleled service. We are dedicated to creating an extraordinary living experience for our residents, where every detail is thoughtfully considered, and every moment is an opportunity for exceptional living. Position Overview: We are seeking a dynamic and personable Concierge to join our esteemed team at Riverwalk Heights. As the first point of contact for our residents and their guests, the Concierge plays a crucial role in ensuring a warm, welcoming, and luxurious experience. If you have a passion for hospitality, a knack for problem-solving, and a desire to make a positive impact in a prestigious setting, we invite you to become a part of our community. Key Responsibilities: Creating a luxury environment and exceeding expectations in all hospitality services Approach all encounters with residents, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner Respect the privacy, time and resources of each resident Communicate resident concerns to property management and Related’s Corporate Office Monitor security systems and cameras, conduct inspections of the property and report any incidents or damages Maintain accurate records of incoming and outgoing packages and deliveries Maintain accurate and complete shift notes and “pass-on” logs to ensure successful communication through shift changes Compensation: $21.585 / Hour Qualifications 1-2 years’ experience in the hotel, hospitality, and service industries Strong oral and written communication skills Proficient computer knowledge including Microsoft Outlook and Yardi Must be able to work 8 hour shifts on their feet Must be able to lift up to 50lbs May be required to work nights, weekends and overtime Overview Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers – RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we’ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher. At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience. Related is an Equal Opportunity Employer For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy