Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As a Compliance Specialist in FNB Personal Segment Advisory and Suites, you will be responsible to provide robust regulatory compliance advice, guidance, and support by monitoring processes and related controls in accordance with compliance methodology and minimum standardsDeliver against operational and cost targetsPrioritise resource allocation to minimise and reduce wastageMonitor costs for the financial year according to the operational planAllocats and approvs expenditureReview cost reports and resolves or explains variances to the budgetIdentify, control and escalate potential risks that may lead to increased costsManage costs or expenses within approved budget to achieve cost efficienciesBuild relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-inEngage in cross-functional relationships to obtain and to provide work supportDeliver customer experience excellence aligned toOrganisational values and service standardsBuild professional long-term relationships with customers based on trust that builds the brandCollect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality serviceDeliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and applicationProvide customers with relevant information to keep them informed of products and service optionsImprove business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and dataProvide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targetsAccumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunitiesImplement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountabilityEnsure the development, alignment, mapping andimplementation of end-to-end processes aligned to the customer journey mapResearch, enable and consult on improvements and opportunities to harness technology and platform enablementReview existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancyMonitor customer feedback reports and align processes to maximise efficienciesEnsure compliance with relevant statutory, legislative, policy and governance requirements in area of accountabilityEnsure implementation of relevant policies, governance and practice standards across the businessMaintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirementsEnsure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findigns and changesDevelops an understanding of risks and risk management approachesImplement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risksEducates others and makes suggestions for improvementsNetworks and participates in specialist risk forums where requiredAdvise business on best practice for regulatory compliance by ensuring the business is educated on the regulatory landscape and by creating awareness around compliance implications of daily dutiesAdvise on and provide support to stakeholders in relation to the execution of the practice relevant to legislation, frameworks, processes, and toolsProvide expert input to committees on compliance related matters to ensure informed decision makingAdvise business of changes in regulation and identify potential impact of these changes on the businessParticipate and give input to the development and implementation of compliance related campaigns to create awareness of the importance of compliance as well providing staff and business with knowledge and skills related to complianceUtilise root cause analysis to understand issues across the business and monitor reviews, conduct trend analysis, and determine impact across portfoliosAdvise and support the Group to ensure regulatory compliance standards are met and risks are mitigatedProvide regulatory support and expertise in the formulation and completion of compliance risk and control assessments (CRA's)Advise and support business in terms of applicability of regulation and in so doing, mitigate riskEnsure that compliance risk is adequately identified and in so doing, guide the business in terms of addressing such riskProvide input into the development of the business area tactical strategy in achievement of the overall business trategyDevelop and implement an area operational plan in achievement of Business objectivesDefine governance frameworks and ensure good governance practiceMonitor and ensure business committees operate according to required business governance standards through regular engagementAssess committees adherence to the governance requirementsGuide business to ensure that business policies contain the right content addressing legislative requirements thereby working toward an effective and adequate control environmentInfluence the enhancement of business processes and methodologies specific to the area Support and empower the Group to prevent compliance breaches and reputational risk from occurring, which could result in financial penalties.Create and strengthen awareness of business compliance status in relation to evolving regulatory landscapePromote and facilitate cross Cluster engagement to manage and improve business efficienciesEngage with stakeholders on findings of compliance risk and control assessments to ensure action plans adhere to regulatory standardsEnable management to make informed decisions and prevent compliance breachesEnsure that stakeholder relationships are effectively managedObtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businessesIdentify, define, and agree on the regulatory universe applicable for each relevant Business Unit, mitigating risksParticipate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively sharedBuild and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergiesParticipate in specialist communities of practice and contribute positively to own and organisational knowledge improvementPromote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversityPartner and collaborate with team members to achieve team successShare information and knowledge that benefits the team management to implement and review as requiredMonitor own progress against development plan and measure impact of results
You Will Be An Ideal Candidate If You Have
2 years advanced Financial Crime and Data Privacy Compliance experiencePayments Compliance experience would be advantageousMinimum qualification – Bachelors DegreeLLB QualificationCompliance / Risk Management QualificationYou will have access to:
Opportunities to network and collaborateA challenging working environmentOpportunities to innovateWe can be a match if you are / have
AnalyticalAdaptable and curiousThrive in a collaborative environmentConceptual and Big Picture ThinkingEthical JudgementStrategic ThinkingApply now if you are interested in taking the next step. We look forward to engaging with you!
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Closing date: 08 February 2025
Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
08/02/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.