Global Compliance   Our division prevents, detects and mitigates compliance, regulatory and reputational risk across the firm and helps to strengthen the firm’s culture of compliance. Compliance accomplishes these through the firm’s enterprise-wide compliance risk management program. As an independent control function and part of the firm’s second line of defense, Compliance assesses the firm’s compliance, regulatory and reputational risk; monitors for compliance with new or amended laws, rules and regulations; designs and implements controls, policies, procedures and training; conducts independent testing; investigates, surveils and monitors for compliance risks and breaches; and leads the firm’s responses to regulatory examinations, audits and inquiries. You'll be part of a team with members from a wide range of academic and professional backgrounds, such as law, accounting, sales, and trading. We look for those who possess sound judgment, curiosity, and are able to adapt to a changing regulatory landscape.  

Global Compliance and Consumer Compliance Overview

Our business principle #2 states: “We are dedicated to complying fully with the letter and spirit of the laws, rules and ethical principles that govern us.  Our continued success depends upon unswerving adherence to this standard.”

It is the role of Goldman Sachs’ Global Compliance Division to help ensure that every employee and client of the firm upholds this principle.  Accordingly, the Global Compliance Division is viewed as an integral part of the firm, enabling it to conduct business confidently in complex global markets. Global Compliance prevents, detects, and mitigates compliance, regulatory, and reputational risks across the firm and helps to strengthen the firm’s culture of compliance. Compliance accomplishes these through the firm’s enterprise-wide risk management program as a part of the firm’s second line of defense.

Consumer Compliance is a team within the Global Compliance Division and is responsible for executing overall strategy for the consumer compliance program, a component of the firmwide risk management program.  This includes program monitoring, issue escalation, communications, regulatory engagements, and resource management.  Consumer Compliance is at the forefront of delivering robust risk management in adherence with regulatory expectations. 

Responsibilities and Qualifications

An ideal candidate will:

Support objectives related to complaints management, issues management, third party oversight and business change managementOversee logistics and assist in management of projects, reports, and other initiativesExecute creative solutions to improve and optimize operational processes across the programDemonstrate very strong written and oral communication, as well as analytical abilitiesBe detail-oriented, so as to consistently produce accurate work productWork independently and exercise strong judgment when executing an assigned taskMulti-task and have the ability to manage and advance multiple projects simultaneouslyIdentify and effectively escalate potential issues to appropriate person(s)Persistently ensure that appropriate information is obtained and timely recordedBe a high energy, proactive, and collaborative team player

Experience and Skills 

3+ year work experience in compliance, operations or legal experience in financial servicesBachelor’s degree or equivalent military experienceExperience in compliance risks and controlsStrong communications skills: oral, written, and interpretive - must be able to comprehend what is said/written and ask probing questionsProficiency with Microsoft Word, Excel, and PowerPoint

Preferred Qualifications

Knowledge of applicable federal and state consumer banking laws and regulations, as well as industry association standards, including, among others Truth in Lending Act, Fair Credit Reporting Act, Electronic Funds Transfer Act, UDAAP/UDAP, Equal Credit Opportunity Act, Truth in Savings ActAdvanced Excel, or other data analytics tools knowledgeStrong relationship management skills with ability to deepen relationships and build partnerships across business a and key functional support areas like Internal Audit, Legal, Technology and Risk ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.    We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.    We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
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