**ManTech** is seeking a motivated, career and customer-oriented **Complex Projects PM** to join our team in one of several locations across **Northern Virginia** . The team responds to a variety of customer requirements with a focus on providing productive and collaborative computer workspace (new or renovated) to support dynamic mission requirements. **Responsibilities include, but are not limited to:** + Leads projects with low-mid risk and complexity; develops the strategy for project execution. + Acts as a resource for other team members; may lead projects with limited risks and resource requirements. + Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions. + Recommends, develops, and measures key performance indicators (KPI) as needed to monitor performance using appropriate tools and techniques. + Manages all aspects of a diverse IT project or multiple IT projects, typically involving multiple disciplines in the IT function. + Develops and oversees complex project planning, and execution. + Create and maintain a master schedule, performing schedule analysis, monitoring project progress against cost and schedule and resolving variances, validating completion of scheduled project activities and milestones, providing updates to customers and Program management. + Use ServiceNow PPM to manage requirements from initiation through project close-out. Includes procurement, schedule, cost, dependences, and project activities. + Monitoring customer satisfaction which includes interaction with customers and staff. + Collaborating with Engineering, Service Delivery, and customer engagement teams to ensure successful delivery of all projects. + Measuring, reporting, and meeting key performance indicators (KPIs). + Developing, maintaining, and updating SOPs, WI, processes, and procedures. + Supporting KPIs by making recommendations, developing, and supporting initiatives to reduce project costs and enhance customer experience (automation, equipment, tools, technology, process, training, etc.). + Accountable for team performance results and meeting contractual performance criteria.  + Creating and briefing presentations, reports, metrics to customers and Program leadership. + Attending customer meetings and providing detailed minutes as required. **Basic Qualifications:** + BA/BS and 2 years of experience, or a combination of education and work experience equivalent to 6+ years. + Demonstrated experience developing project budgets utilizing service catalogs. + Demonstrated experience managing projects in a WCF environment. + Demonstrated experience presenting and briefing to senior customer management and customer stakeholders. + Demonstrated experience in a leadership role with both responsibility for managing personnel, tasks, and interaction with all levels of customers. + Demonstrated problem solving skills and ability to provide solutions and work with customer in providing resolution. + Experience employing scrum master techniques in Agile development practices. + Must be a self-starter, work independently, and work with a clear and defined mission. + Must demonstrate ability to thrive and succeed in a challenging environment. + Excellent oral and written communication skills. + Proven ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base. + Expertise, training, and actual work experience with specific, systems and technologies. + Must demonstrate ability to thrive and succeed in a challenging environment. **Preferred Qualifications:** + Direct knowledge of the customer’s operational environment, including (but not limited to) ticketing systems, desktop technologies, corporate applications, access administration, and voice and video infrastructure. + PMP® or equivalent project management certification + ITIL® v4 Foundation, or higher, certification + Experience with ServiceNow ITSM & ITMB + Knowledge of Cat5, Cat6, Fiber, Network Switches, patch panels, voice technologies. **Security Clearance Requirements:** + Active and current TS/SCI with polygraph. **Physical Requirements:** + Must be able to remain in a stationary position 50%. + Must be able to move/traverse within and between buildings and offices. + Must be able to position self to maintain equipment and cabling, including under the desks, while moving floor tiles, and in server closets, some of which may be confined spaces. + Able to operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.  ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at careers@mantech.com and provide your name and contact information.