Chicago, IL, United States of America
11 hours ago
Community Reinvestment Outreach Strategic Initiatives Manager

Application Deadline:

02/05/2025

Address:

320 S Canal Street

Job Family Group:

Corporate Affairs

Reporting to the head of Community Reinvestment Outreach, this is a key leadership role within Community Reinvestment Outreach organization with primary responsibilities for managing achievement of the bank’s $40+ billion, 5-year Community Benefits Plan. Duties include maintaining an operational framework to effectively track and monitor plan performance through goal attainment, facilitating community engagement, managing governance and external progress reporting, and collaborating with executive leadership and LOB stakeholders on these efforts. 

Drives strategies supporting operational efficiencies and impact, and holds the position of relationship manager for BMO’s Community Advisory Council.

Implement strategic initiatives to ensure compliance with regulatory Community Reinvestment Act (CRA) requirements as well as the successful execution of the bank’s $40+ billion Community Benefit Plan, Empower 2.0. 

Partner with the Bank’s Community Reinvestment Outreach team and others to identify and promote creative programs to meet community development needs.  Be a champion for community engagement. 

Assist with research as necessary at the request of the head of Community Reinvestment Outreach.

Source new and maintain partnerships with national community development organizations.  Ensure the bank has the proper products, services, and delivery channels in place to service all customer demographics including low-to-moderate income and majority minority individuals and businesses.

Provides strategic input into business decisions as a trusted advisor.

Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.

Acts as a subject matter expert on relevant regulations and policies.

May network with industry contacts to gain competitive insights and best practices.

Influences and negotiates to achieve business objectives.

Identifies emerging issues and trends to inform decision-making.

Helps determine business priorities and best sequence for execution of business/group strategy.

Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.

Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.

Acts as the prime subject matter expert for internal/external stakeholders.

Designs and produces regular and ad-hoc reports, and dashboards.

Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

Leads the development of the communication strategy focusing on positively influencing or changing behavior.

Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behavior.

Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.

Supports the development of the program strategy ensuring that key goals are delivered and are aligned to overall BMO goals.

Supports the management of the corporate / employee program, including developing program components, promoting the program and ensuring the execution of all program components.

Designs measurable sustainment strategies including assessing and recommending mitigations for industry/ segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.

Investigates, analyzes, documents & mitigates program risks and advises any issues or concerns to senior leaders.

Understands the purpose of the program and ensures that stakeholder needs are understood and integrated into the development & management of the program.

Analyzes the impact and effectiveness of the program through periodic reviews of the programs and makes recommendations to improve processes, procedures and/or policy

Breaks down strategic problems, and analyses data and information to provide program insights and recommendations.

Monitors and tracks program performance, and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards.

Manages the change management for any enhancements / changes and ensures that appropriate plans are in place to execute effectively.

Tracks exception requests and corresponding approvals.

Participates in the management of vendor relationships; ensures regular reviews are in place, key performance indicators are monitored, service level agreements are met and service costs are kept within budget.

Oversees project activities o ensure deadlines are met and program solutions are delivered as scheduled.

Leads/participates in the design, implementation and management of core program processes.

Participates in assigned strategic initiatives impacting the overall program, providing insight and analytical support.

Continuously monitor industry developments and continuously update.

Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.

Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.

Implements changes in response to shifting trends.

Broader work or accountabilities may be assigned as needed.

Qualifications:

Strong technical knowledge of Community Reinvestment Act (CRA) rules and a background in successfully translating highly technical requirements for lending audiences, as well as continuous assessment of the Bank’s CRA and Empower program impact.

10+ years of professional experience within a banking, financial services, or community development role.

Demonstrate ability to pivot to unexpected community needs/occurrences.

Verbal & written communication skills - In-depth / Expert.

Analytical and problem solving skills - In-depth / Expert.

Influence skills - In-depth / Expert.

Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.

Able to manage ambiguity.

Data driven decision making - In-depth / Expert.

Salary:

$100,000.00 - $185,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Confirm your E-mail: Send Email