With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description

The Portfolio Association Manager is responsible for providing the overall supervision of a portfolio of community associations. The Community Manager interacts with internal and external customers including homeowners, vendors, board members and committee members.

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Area: Miami

\n\nSupervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.\nActs as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.\nPerform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.\nEnsure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.\nReview monthly financial reports and ensure management summary is submitted to the association Board of Directors.\nProvide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.\nMonitor corporate and client delinquency rates and collections process for account portfolio.
Attend Board meetings per the management agreement and community events as needed.
Prepare Board packages according to established time frames.\nEnsure Board of Directors is aware of legal actions involving the Association.
Maintain unit and contract files relating to the operations of the Association.\nAssist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.\nResponsible for maintenance of management data base, including updating resident information.\nResponsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.\nResponsible for oversight of Associa staff as contract provides.\n\n Requirements\n\nAssociate's Degree Required\nMust have a valid Florida Community Association Manager License (LCAM)\nKnowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.\nKnowledge of communities/property/real estate and homeowners associations.\nKnowledge of the role of the association board, the Community Association Manager, and how
those roles interface with the requests of homeowners.\nKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
at a proficient level.\nKnowledge of conflict resolution techniques at a proficient level.\nProfessional communication skills (phone, interpersonal, written, verbal, etc.).\nProfessional customer service skills.\nSelf-motivated, proactive, detail oriented and a team player\n\n
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.