**Company Description** **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. **Job Description** **AECOM** is seeking a **Communications Specialist** to be based in Manila, Philippines The role is primarily responsible to support content development targeted to increase employee engagement and promote AECOM brand awareness in various external and internal channels, websites, and communication platforms + Support internal and external content development, including editorial calendars, project trackers, and award submissions + Research, outline, write, edit, and proofread communications materials and ensure messages reach target audiences + Leverage communication programs, message platforms, assets, and channels to support business priorities + Distribute communication materials in appropriate platforms on a timely + Track impact of marketing campaigns through performance dashboards, metrics, and analytics + Monitor inbound emails received via the company’s general mailbox and respond to general inquiries + Create media contact list and ensure proper contact management in various communications tools and platforms + Monitor and write summaries regarding AECOM’s daily press coverage + Escalate and analyse identified issues and concerns to the Team Lead for timely resolution. + Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures + Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues + Support selected simple process improvement initiatives to streamline processes **Qualifications** **Minimum Requirements:** + Bachelor’s degree in Communications, English, Marketing, Journalism, or other related disciplines + At least 4 years of professional, corporate communications-related experience, preferably in a global company + Experience in content writing and familiarity with AP style + Experience with email and content management systems such as Poppulo, SharePoint, Salesforce and Adobe Suite, an advantage but not required + Intermediate proficiency in MS Office tools + Strong project management capabilities **Attributes:** + Ability to effectively communicate, synthesize complex materials, craft creative, persuasive language and compelling messaging and collaborate within a specific group of internal and external customers (Communication) + Ability to maintain good customer relationship with the ability to proactively support customer needs and requirements. (Customer Service) + Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail) + Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving) **Additional Information** **About AECOM** AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. **Freedom to Grow in a World of Opportunity** You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. All your information will be kept confidential according to EEO guidelines. **ReqID:** REF41905P **Business Line:** Geography OH **Business Group:** DCS **Strategic Business Unit:** GBS **Career Area:** Marketing & Communications **Work Location Model:** Hybrid **Legal Entity:** AECOM Global Business Services - Philippines ROHQ