Communications Officer 1 Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4878608) Apply  Communications Officer 1 Salary $2,784.00 - $5,009.00 Monthly Location Lake Charles, LA Job Type Classified Job Number 207304 Department Lake Charles Harbor & Terminal District Opening Date 03/20/2025 Closing Date 3/30/2025 11:59 PM Central + Description + Benefits + Questions Supplemental Information About this position: AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES: + Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas. + Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided. + Using Data: The ability to use relevant and valid data to inform a recommendation for action. + Accepting Direction: The ability to accept and follow directions from those higher in the chain of command. + Acting Decisively: The ability to make decisions quickly and effectively. + Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions. + Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization. + Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws. No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. * For further information about this vacancy contact: Jo Ellen Elliott Lake Charles Harbor & Terminal District jelliott@portlc.com Minimum Qualifications MINIMUM QUALIFICATIONS: Six months of experience in transmitting and receiving messages by radio or clerical work; OR Six months of training in a business or clerical-related curriculum in a business school or technical institute; OR Fifteen semester hours of college training. NECESSARY SPECIAL REQUIREMENTS: All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirements within six months of employment. An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted. Job Concepts FUNCTION OF WORK: To receive and respond to requests from enforcement officers/agents through telecommunication equipment. Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc. LEVEL OF WORK: Entry. SUPERVISION RECEIVED: Direct from a Communications Officer Supervisor or higher-level personnel. SUPERVISION EXERCISED: None. LOCATION OF WORK: Statewide. JOB DISTINCTIONS: Differs from Communications Officer 2 by the absence of experienced-level duties. Examples of Work Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information. Maintain proper record keeping and update desk log during communications. Receive and respond to informational requests by officers/agents. Monitoring closed circuit television in the Security Command Center; Documenting visitors; Checking credentials for entry; Dispatching calls using radio systems and computer-aided dispatch Act as point of contact in emergency situations, accidents and complaints Maintains security of facilities. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 Do you have at least 6 months clerical experience or experience in receiving and transmitting messages via radio systems? + Yes + No 02 AD: Rate your ability to act decisively based on our definition: The ability to make decisions quickly and effectively. + 1= I have no experience and/or am uncomfortable acting decisively + 2= I have limited experience or require assistance to act decisively + 3= I can act decisively + 4= I can act decisively and help others improve their ability to act decisively 03 AD: Explain your rating by providing specific and relevant examples in the box below. 04 DA: Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions. + 1= I have no experience and/or am uncomfortable demonstrating accountability + 2= I have limited experience or require assistance to demonstrate accountability + 3= I can demonstrate accountability + 4= I can demonstrate accountability and help others improve their ability to demonstrate accountability 05 DA: Explain your rating by providing specific and relevant examples in the box below. 06 DPf: Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization. + 1= I have no experience and/or am uncomfortable displaying professionalism + 2= I have limited experience or require assistance to display professionalism + 3= I can display professionalism + 4= I can display professionalism and help others improve their ability to display professionalism 07 DPf: Explain your rating by providing specific and relevant examples in the box below. Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email