General Description: Provide claim advocacy and consulting services for Marine Commercial Lines clients with a particular emphasis in Hull & Machinery and Cargo claims.  

Responsibilities:

Act as a liaison between USI’s clients and the insurance carriers to facilitate resolution of claims.Communicate with USI clients, insurance carriers, attorneys, and other resources to support claims resolution goals. Review all surveyor reports and communication action plan to underwriters.Respond to questions/inquiries from clients, account team, carriers, etc.Act as a team expert and point of contact in Marine Insurance.Keep up to date with industry trends, regulations, resources, and best practices in marine claim handling.Maintain accurate records and documentation of claims activities.Conduct claim reviews in conjunction with service plan. Monitor and measure financial impact of USI reviews and communicate results to clients.Negotiate with carriers to develop special account instructions.Analyze loss trends and business issues and tailor claim service plan to address adverse trends and mitigate claim duration, severity and costs using claims management solutions. Advocate on behalf of clients on claim denials, reservation of rights, negotiating optimal coverage position.Assist client with evaluation and reporting of complex claims.and assist Sales team in renewal process.Develop action plan and assist with resolution of complex/high exposure or high-profile claims.Provide guidance on litigation management and medical management solutions.Partner with risk control and analytics/placement team to identify loss trends and develop a comprehensive program focused on reducing total cost of risk. Contribute insights and client solutions in USI team huddle meetings.

Knowledge, Skills and Abilities:

3-5 years in a Marine claims administration, investigation, or advocacy role for a Commercial Lines agency required.Bachelor’s degree strongly preferred.Property & Casualty license preferred.Advanced understanding of marine Insurance and at least one Property & Casualty coverage line (workers compensation, property and/or liability coverage).Ability to articulate and work multiple insurers on a subscription policy.Comfortable with internet-based programs and proficient in Microsoft Office products.Strong written and verbal communication skills.Strong business, negotiation, and data interpretation skills.Ability to work well in a team environment.