ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer:

Competitive salaries and benefits offeringsMedical/dental/vision insurance and voluntary insurance optionsHealth Savings Account funding401k matching programCompany paid Life and Short-Term Disability PlansSupplemental Life and Long-Term Disability OptionsComprehensive Wellness ProgramGenerous PTO Package - Vacation, Holiday, Sick, and Personal Time OffGreat work/life balance because that’s important for all of us!Focus on creating a meaningful environment through employee engagement events.The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!Growth potential - HUB is constantly growing and so can your career!A rewarding career that helps local businesses in the communityStrong community support and involvement through HUB Gives

SUMMARY:

The Commercial Lines Claims Manager facilitates the processing of claims and acts as a liaison between the carrier and their representatives and/or the client.  Will be a strong advocate for the client and be a consultant to the client on claims issues.   Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in outcomes that meet or exceed expectations. Provides a high level of claims support to Producers and Account Managers to support client retention and growth as appropriate and in accordance with standard practices, policies, and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work with clients to ensure efficient, prompt and smooth flow of claims handling and established processes are followedProvide guidance to client as to claim process along with direction regarding likely outcome and timelinesLiaise with carriers and representatives through claim processAppropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessaryEnsures the accuracy of data in those systemsAnswer basic coverage questionsReview and interpret policy language with the ability to propose coverage solutions in questionable/disputed situationsAccurate electronic filing of claims, as deemed appropriateAttend Critical Path, prospecting, stewardship and client meetings as requested, including participation in presentationsWorks closely with Producers and other HUB personnel on all claim’s aspects for our clients, while adhering to HUB’s best practices and standard proceduresStays abreast of changes in the insurance industry and other external conditions that may impact their clientsMakes appropriate recommendations to clients in response to those changes independent of manager approvalTravels on company business as requiredPrepares reports for management as requiredAttends industry related continuing education training and courses.Performs other duties and projects as assigned.

REQUIREMENTS:

At 3 years of applicable insurance/agency experienceExceptional written and verbal communication skillsSuperior customer service and problem-solving skills.Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook)Detail-oriented self-starterAbility to work in a team environmentSignificant skill in handling competing demands and projectsExcellent organizational skills and ability to prioritize and delegate responsibilityBachelor’s Degree preferredRelevant Insurance licenses per state/regional statutesAssociate in Claims (AIC) or CPCU designation preferred

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.