General Description: Independently and proactively manage client accounts in a specific program or segment. Focus on accounts with limited insurance carriers and pre-determined underwriting and coverage guidelines. Activities include new and renewal marketing, fielding questions and requests, and coverage review. Assist Manager, other Account Managers, Sales, and Account Executives, as needed.

Responsibilities:

Provide proactive, personalized support to assigned Commercial Lines Program clients. Accountable for day-to-day account management of assigned accounts.Provide insurance technical expertise to clients and internal account management team. Market and place new client and renewal Commercial Lines Program insurance. Includes preparation of client application and determine most-appropriate carriers for market pricing. Analyze and compare carrier quotes and coverage offerings. Make recommendations to clients.Manage client renewal expirations and avoid any lapse in coverage.Negotiate with carriers on behalf of clients.Process policies, endorsements and audits as needed.Delegate administrative client tasks to assigned Account Representatives. Keep informed regarding specific program industry trends, new product information, coverages, and technology.Respond to underwriters’ questions in a timely and professional manner.Maintain a high degree of accuracy in agency management systems.Occasional in-person attendance at face-to-face client meetings.

Knowledge, Skills and Abilities:

-5 years of experience in a Commercial Lines agency. College degree preferred.Strong understanding of Property & Casualty insurance. Must hold or be willing to earn Property & Casualty insurance license.Industry designation such as ARM, CIC, CPCU preferred.Comfortable with internet-based programs and Microsoft Office products.Knowledge of Sagitta/ImageRight preferred. Ability to carry out complex tasks with many concrete and abstract variables.  Ability to work in a fast-paced, team environment with minimal instruction.