The Commercial Excellence Manager will be responsible to implement the Lifecycle Programs such as STO, LTSA, Educational Services, Digital Services, and Site Walk Downs focused on Critical Sites to help our customers to realize the potential of installed Emerson Equipment to enhance Plant Availability. The incumbent will own lifecycle progress metrics and financial target of lifecycle sales for Algeria.

The Commercial Excellence Manager provides customers with the expertise, technology, and processes that can help them in Asset Lifecycle Management to operate safely, improve asset reliability, and optimize process.

This professional will also be responsible for growth and recurrent base business for our Installed Base business across Algeria.

Job Responsibilities

Manage multiple interface internal and external partners. Lead multi-BU pursuits of LTSA, educational services, obsolescence management programs and parts purchase agreements (LTPA). Support the adoption of Sales tools in Algeria within the Sales organization. Work with the relevant business unit leaders, sales and lifecycle services teams to develop and implement lifecycle services strategy. Engage with site team leaders and channel partners to develop and implement site plans for major installed base sites. Track and report monthly lifecycle program sales metrics. Develop and deliver marketing campaigns to increase customers’ awareness of Emerson’s Lifecycle Services offerings for all our business units. Act as and support site team leaders (STLs) to develop and implement site plans incorporating lifecycle programs for critical sites to achieve incremental business Assist in developing an MRO Growth Initiative & Obsolescence Program with key clients. Responsible for refreshing STO program standard processes for MEA as required from time to time and maintain STO cadence with all regions in MEA. Support customer segmentation and go to market strategy. Share sales team feedback for improvement of existing tools, aimed at improving utilization and efficiency.

Who you are?

Good understanding of CRM and associated tools Excellent understanding of sales processes, experience of working in sales or sales operations and customer care A consultative approach to selling. Good interpersonal skills, both written and verbal.

For this role, you will need:

Degree in Engineering or proven experience in industry (Control Systems & Instrumentation) Minimum of 8-10 years’ experience in Sales experience in Automation and Control, Oil & Gas industries, etc.

Preferred qualifications that set you apart:

Process automation industry experience. Good networking with O&G customers in Algeria Ability to develop successful cross functional relationships internally, within a matrix organization.

Our Offer to You!

We recognize the importance of employee wellbeing and know that to do your best you have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training

Adhere to Health, Safety & Environment policies as laid by the organization.