Do you thrive in dynamic environments where data-driven strategies meet customer-centric solutions? Join our Financial Services team at Mr Price Money as a Commercial Business Partner, specializing in retail credit. This is your opportunity to drive innovation and improve profitability in a fast-paced and collaborative environment.

Skills & Requirements

Educational Background: Bachelor’s degree in finance or a related field. CA(SA), CIMA, CFA or equivalent qualification is advantageous.

Industry Experience: Minimum 3 years’ experience in financial services, with a focus on retail credit or banking. 

Technical Proficiency: Advanced Microsoft Office skills (Excel, Word, PowerPoint). Experience with BI tools and financial modeling.

Core Competencies:

Strong commercial acumen and analytical capabilities.

Excellent communication and interpersonal skills.

Proven ability to manage projects and deliver results in a fast-paced environment.

Strong problem-solving skills and a proactive mindset.

Regulatory Knowledge: Familiarity with NCR regulations and other relevant compliance standards.

Customer-Centric Focus: Ability to understand customer behavior and develop strategies that improve profitability and engagement.

About Us

At Mr Price Money, we are passionate about innovation and creating impactful solutions that drive growth and customer satisfaction. Be part of a dynamic team that’s reshaping the retail credit landscape in South Africa.

We are an equal opportunity employer committed to Employment Equity.

1. Business Partnering

Collaborate with cross-functional teams, including Marketing, BI, and Operations, to develop and execute credit acquisition strategies that align with the business’ goals.

Partner with the Commercial Manager to monitor and optimize new account acquisition efforts across multiple channels.

Build relationships with external partners to enhance credit product offerings and distribution efficiency.

Work closely with Finance to create customer profitability models, monitor financial performance, and support budgeting and forecasting processes.

Engage with IT and BI teams to automate and enhance reporting mechanisms, ensuring timely and actionable insights.

Collaborate with HR and Training teams to align training materials with credit product goals and operational needs.

2. New Account Acquisition Strategies

Develop and refine omni-channel strategies for acquiring high-value credit customers while maintaining cost efficiency.

Analyze customer acquisition trends and work with Marketing and Operations to ensure that efforts align with profitability goals.

Evaluate partnerships and campaigns to ensure they drive measurable and sustainable growth in the credit portfolio.

3. Customer Profitability & Spend Stimulation

Monitor and analyze customer behavior to identify opportunities for profitability improvement and customer lifetime value enhancement.

Work closely with Marketing to design and implement spend stimulation initiatives tailored to customer segments.

Leverage insights from BI and analytics teams to understand customer usage patterns and recommend targeted campaigns.

Support the development of loyalty programs or incentives that encourage higher spend and retention.

4. Compliance and Risk Management

Collaborate with Legal and Compliance teams to ensure credit offerings adhere to relevant regulations, including NCR requirements.

Contribute to the creation and monitoring of operational and financial controls for credit products.

Maintain up-to-date knowledge of regulatory changes within the credit landscape.

5. Project Leadership

Drive projects focused on improving credit product performance and process efficiencies.

Support the integration of new technologies and platforms, ensuring alignment with strategic objectives and compliance standards.

Lead initiatives to enhance customer onboarding experiences and streamline credit approval processes.

6. Market Analysis and Insights

Conduct market research to identify trends, opportunities, and risks in the retail credit space.

Provide insights to the Commercial Manager and other stakeholders to guide decision-making and strategic planning.