FUNCTION: Working closely with Loan Administration, Credit Origination, Relationship Managers, Commercial Banking Data and Systems Administrator, Credit Support Supervisor and Lending Compliance Officer will be responsible for the development, implementation and maintenance of processes and procedures to ensure continued compliance with all regulatory requirements relating to commercial lending transactions, (including but not limited to Regulation B, HMDA, CRA, Flood, Reg O). KEY ACCOUNTABILITIES: Compliance: + Maintains a competent level of expertise and knowledge of the requirements of the various regulations impacting Commercial Banking activities. + Work with Risk Management Compliance and Loan Administration to revise bank forms, letters and disclosures as necessary for compliance with applicable laws and regulations. + Subject matter expert and resource for the Credit Underwriting and Commercial Banking Teams relative to applicable laws and regulations. + Manages the periodic QC reviews performed by Risk and Compliance including but not limited to CRA, HMDA, Flood, and Reg B. + Acts as the primary contact point with the following groups as it pertains to systems, QA and compliance, FDIC, Audit and other external parties as it pertains to commercial banking quality assurance. + Works closely with internal and external legal counsel and consultants to research and solve problems. + Pulling reports from Cognos and other systems as needed for auditors, regulators and senior management of the Commercial Banking Department. + Coordinates and maintains an accurate and assessable system of documentation related to the Bank’s Community Development and CRA program activities and initiatives, including lending, investment and service activities required for CRA and compliance exams. + Works with other lines of business to ensure monthly loan records have been imported into RiskExec. Quality Assurance Monitoring and Reporting: + Develop, implement, and maintain a comprehensive, risk-based QA monitoring program to ensure the ongoing regulatory compliance of commercial and small business loan documentation and operations. + Develop monitoring, trending, and reporting tools that support the QA activities. + Perform regular periodic reviews to ensure compliance with established QA standards and report results to Leadership. + Collaborate closely with the Commercial Banking Data and System Administrator to optimize the effectiveness of the loan origination system as a monitoring and support tool relative to regulatory data requirements. Training and Procedures: + Work closely with Loan Administration, Credit Support and Credit Managers to streamline and simplify processes related to compliance. + Identify areas of training needs though review of monitoring reports, QA and QC reviews, compliance exception reporting, audits and exams. + Deliver training and/or formal communication avenues to ensure business is well versed relative to their responsibilities in compliance matters. + Collaborate with Bank personnel in other departments whose job functions require involvement in the QA process (i.e., HMDA, CRA, flood, Reg E, etc.). Audits and Examinations: + Lead preparation efforts for federal and/or state regulatory compliance examinations and audits. + Address exam and audit findings, develop and carry out action plans where needed. + Assist internal audit and loan QC review with quality related findings. Other: + Assumes responsibility for special problem-solving and fact-finding projects as assigned. + Assumes additional responsibilities as requested. General: + Interacts harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork. Conforms to acceptable punctuality/attendance standards as expressed in the Employee Handbook. + Performs additional duties as requested COMPENTENCIES: + Leadership – Motivates and encourages others; delegates routine and important tasks and decisions, shares information, creates an inclusive environment, recognizes success + Managing for Results – Keeps team accountable for actions, provides resources and support, applies clear and consistent performance standards + Adaptability/Flexibility – Adapts to change, is open to new ideas, takes on new challenges, handles pressure, and adjusts plans to meet changing needs + Initiative – Takes independent action, operates as a pro-active self-starter, acts on opportunities, practices self-development + Integrity/Ethics – Deals with others in a straightforward, honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys news good or bad + Interpersonal Skills – Has good listening skills and communicates clearly and accurately. + Coaching Skills – Can provide strong skills coaching feedback to direct reports through regularly scheduled observations. + Vision/Values – Supports company mission/values through daily actions and decisions, communicates the Bank’s vision, mission and values to others, and incorporates vision when planning TEAMWORK, KNOWLEDGE/SKILL & EXPERIENCE REQUIREMENTS: + High school diploma required + College degree, related business/professional and/or banking experience preferred. + Commercial underwriting, loan processing, loan review and/or regulatory experience preferred. + Personal computer literacy. + Strong research skills. + High degree of analytical skills and the ability to handle complex problems. + Ability to work with little supervision. + Organized, sets priorities & meets deadlines. + Strong communication skills, verbal and written required. + Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. + Excellent customer service skills. PHYSICAL DEMANDS, CONDITION REQUIREMENTS, & EQUIPMENT USED: + General office environment. + Moderate lifting (to 35 lbs.) required. Moderate reaching, walking, sitting and standing required. RELEVANT TECHNOLOGIES & CERTIFICATIONS: + General office equipment. External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis. At Bangor Savings, we understand the importance of continuing to nurture an internal culture of excellence for each of our employees. We offer internal and external training to assist our employees in realizing their career aspirations including internships, lateral training, management training, and tuition reimbursement. We also offer a unique set of benefits designed to support our employees in living their best life and achieving their goals. Our holistic health and wellness programs allows each employee to customize their approach to well-being. And our pay, rewards, recognition, and incentive programs ensure that they are well-compensated for a job well-done. At Bangor Savings Bank, the work our employees do each and every day allows us to deliver on our promise to make a difference in the lives of people in New England in a way that really matters. Bangor Savings Bank provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, age, national origin or any other class protected under state or federal law and affirmatively seeks to advance the principals of equal employment opportunity. In addition, the Bank is committed to providing equal employment opportunities to qualified persons with disability, veterans, and/or disabled veterans. No question on this application is intended to secure information to be used for such discrimination, this application will be given every consideration, but its receipt does not imply that the applicant will be employed. This application will remain active for a period of 90 days. If, after such time, you still wish to be considered for employment, you must reapply. Bangor Savings Bank does provide workers compensation coverage for employees injured on the job. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.