**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. + Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates + Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC. + Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers. + Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process + Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete **Qualifications** + Customer Service Skills + Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment + Knowledge of dealing with Insurance partners preferred + Ability to deal with fast paced environments + Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus (“Crash From Crash”) + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. Submit a Referral **ID** _2025-12211_ **Category** _Estimatics_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _78247_ **_Location : Address_** _3711 Thousand Oaks Boulevard_ **Remote** _No_ **Prioritization** _Tier 2 – Staffing Needs_