Description*****Please enter department-specific job responsibilities and Shift Information here*****

Basic Qualifications

High school diploma or GED1 year of customer service experience

Preferred Qualifications

Call Center experienceMust have a desire to educate and assist troubled customersMust demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraintsAbility to understand complex processesMust be able to easily adapt to change and embrace continuous improvementMust be goal-oriented and self-motivatedMust be comfortable using a computer and keyboardWorking knowledge of consumer and collection lawKnowledge of CACS, RMS and HOGAN systems helpful

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.