Collections Specialist
Robert Half Accountemps
Description
Job Overview:
We are seeking a detail-oriented and proactive Accounts Receivable/Billing/Collections Specialist to join our team on a contract to hire basis. This role offers a flexible schedule and hybrid work. The ideal candidate will be responsible for managing past-due invoices, negotiating payment arrangements, and resolving payment disputes. Experience with QuickBooks software is essential.
Key Responsibilities:
+ Collections & Dispute Resolution:
+ Contact customers with overdue invoices to negotiate payment arrangements.
+ Handle disputes and resolve payment issues efficiently.
+ Monitor and analyze aging reports to prioritize collections efforts.
+ Billing & Accounts Receivable Management:
+ Process and track invoices for service agreements and project-based billing.
+ Set up and manage customer payment plans to facilitate timely payments.
+ Ensure accuracy and completeness of billing records and payment transactions.
+ Customer Account Management:
+ Maintain up-to-date customer account information within QuickBooks and CRM software.
+ Communicate professionally via email and phone to resolve account issues.
+ Process customer credit applications and maintain accurate credit records.
Requirements
Qualifications & Requirements:
+ Experience:
+ Minimum of 2 years of experience in collections, accounts receivable, or billing.
+ Experience with service agreements and project invoicing preferred.
+ Technical Skills:
+ Proficiency in QuickBooks and CRM software (required).
+ Strong Excel and accounting software knowledge is a plus.
+ Soft Skills:
+ Strong communication and negotiation skills.
+ High attention to detail and organizational skills.
+ Ability to work independently and manage multiple tasks efficiently.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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