Description We are offering a short-term contract employment opportunity for a Collections Specialist in Ansoinia, Connecticut. This role functions in the finance industry, providing specialized service in managing overdue auto loans. Responsibilities: • Oversee and manage the collection of delinquent auto loans. • Communicate effectively with customers, negotiating resolutions within guidelines and providing suitable assistance as needed. • Conduct research to resolve customer discrepancies, misapplied and short payments. • Maintain a high level of professionalism and cooperation in all interactions with internal and external customers. • Leverage collections tools to locate and resolve delinquency issues. • Ensure compliance with regulatory requirements by preparing and distributing necessary communication/collection letters to customers. • Document all collection activities in the collection system post each activity. • Educate customers on the importance of maintaining current accounts. • Assist in the preparation of ad-hoc reports and special projects as needed. • Handle phone payments from customers to encourage timely resolution of delinquency. Requirements • Minimum of 3 years of experience working as a Collections Specialist or in a similar role • Proficiency in using Accounting Software Systems • Deep understanding and experience with Collection Processes • Proven experience as a Collector, preferably in auto loans • Experience in Consumer Collections is highly desirable • Knowledge of Collection Operations is essential • Ability to manage Collecting Payments effectively • Experience in Billing Collection is required • Proficiency in Microsoft Excel is a must Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .