Description We are offering a short term contract employment opportunity in the service industry located in Boca Raton, Florida, for a Collections Specialist. As a Collections Specialist, your primary role will be to manage customer accounts, process credit applications, and maintain accurate records. Your expertise in collections will be crucial in ensuring our operations run smoothly. Responsibilities: • Accurately process customer credit applications in a timely manner • Manage customer accounts, ensuring all details are up-to-date • Resolve customer inquiries regarding their credit applications • Monitor customer accounts and take necessary actions when required • Utilize tools such as LAWSON and SALESFORCE for documentation • Handle collections for commercial entities • Assist in catching up on overdue collections • Apply your experience in billing collection to streamline the process • Notate software updates and changes related to collections • Contribute to the team as a reliable resource for collections-related tasks. Requirements • Proven experience in a Collections Specialist role or similar position within the Service industry. • Proficiency in billing collection processes and strategies. • Strong understanding of commercial collections. • Excellent communication and negotiation skills. • Ability to handle sensitive and confidential information with professionalism and integrity. • Familiarity with laws related to debt collection (e.g. FDCPA). • Proficiency in using collections software and other relevant computer applications. • Strong problem-solving skills with a focus on customer satisfaction. • High level of accuracy and attention to detail. • Ability to work independently and as part of a team. • High school diploma or equivalent; Bachelor's degree in finance or related field preferred. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .