Description We are offering an exciting opportunity in Carrollton, Texas, for a Collections Specialist to join our team. This role will involve significant interaction with insurance companies and operational teams, focusing on commercial collections. The job function requires a keen understanding of accounts receivable and collections processes, and will involve the use of systems such as NetSuite and Microsoft Excel. Responsibilities: • Engage in frequent communication with insurance companies to collect on invoices related to reconstruction work. • Manage the process of invoicing periodically throughout the duration of projects. • Handle collections of mitigation invoices from the insurance carrier, which may sometimes involve collecting from homeowners or business owners. • Ensure accurate and efficient processing of customer credit applications. • Maintain precise customer credit records. • Monitor customer accounts and take necessary action based on their status. • Collect on supplemental invoices, ensuring all payments are made in a timely manner. • Respond to and resolve customer inquiries, providing high-quality customer service. • Utilize systems such as NetSuite and Microsoft Excel to manage and track collection processes. • Work closely with operation teams to understand and streamline collection processes. Requirements • Minimum of 5 years of experience in a Collections Specialist role or similar • Proficiency in Accounts Receivable (AR) management • Proven experience in answering inbound calls professionally and efficiently • Thorough understanding and application of collection processes • Demonstrable experience with NetSuite software • Prior experience in commercial collections is highly desirable • Proficient in Microsoft Excel, including the use of formulas and data analysis tools. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .