Description A growing company in 19020 zip code area is seeking a collections/customer care specialist for a possible temporary to hire opportunity. This position will begin right away and is 100% on-site. The schedule for this position is 3 days 9a-5p and 2 days 10a-6p and every other Saturday. This role requires someone with 2+ year of experience in collections. In this role you will assist customers with outstanding balances through phone and email. Duties will include (but are not limited to) making arrangements for accounts to be brought current in one or several payments within the allowable timeframe prior to the account being charged-off, following up on deadlines, transferring funds from member accounts, process ACH transfers and/or Credit/Debit card payments to clear or reduce the negative balances, and skip trace in order to locate hard to find members. For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1870. Thank you! Requirements • Possess a minimum of 1 year of experience in a Collections Specialist role or similar position in the financial services industry. • Proficient understanding and application of collection processes. • Demonstrated experience in collections, with a proven track record in reducing outstanding debts. • Proficiency in skip tracing techniques to locate customers. • Ability to handle sensitive and confidential information with discretion. • Strong negotiation skills and the ability to resolve conflicts amicably. • Excellent communication skills, both written and verbal, to effectively correspond with clients. • High degree of attention to detail and ability to multitask in a fast-paced environment. • Possess strong arithmetic skills to calculate interest, commissions, proportions, and percentages. • Knowledge of financial software, databases, and systems to effectively manage customer accounts. • Familiarity with laws and regulations related to debt collection (e.g., Fair Debt Collection Practices Act). • High school diploma or equivalent required; Bachelor's degree in finance, business, or related field preferred. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .