Description We are offering a contract position for a Collections Assistant in Falls Church, Virginia. This role is primarily focused on supporting our team in the area of customer service and collections. Responsibilities: • Handle customer service inquiries and resolve issues efficiently • Follow up with customers regarding overdue payments through phone calls and emails • Update customer account information accurately and promptly • Send out notifications concerning delinquent payments via email, voicemail, and mail • Utilize Microsoft Office Suite to perform data entry tasks and manage customer records • Learn and adapt to our office setting and its requirements • Maintain open communication with customers and team members, demonstrating good communication skills • Assist in data entry tasks and final document preparation • Employ your customer service and collections skills to enhance operations. Requirements • Minimum of 1+ years of experience in accounting. • Proven experience in Customer Relationship Management is necessary. • Prior experience in Consumer Collections is a must. • Proficiency in using Microsoft Office Suite, including Word, Excel, and PowerPoint. • Excellent communication and negotiation skills. • Strong problem-solving skills and attention to detail. • Ability to work independently and as part of a team. • Prior experience working with invoices and process invoices and handling billing issues • 3+ years working in a customer service and accounting type of job TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .