HP Inc is a fortune 100 company, the market leader in commercial personal systems and printing, driving innovation that empowers people to create, interact, and inspire like never before. We leverage our strong financial position to extend our leadership in traditional markets and invest in exciting new technologies such as 3D printing, immersive computing, hyper mobility, Internet of all things and smart machines.

Our Credit and Collections team is growing quality of impact! If you are passionate about new ideas and solutions – Join us to embark on a diverse and exciting career path in a dynamic, high-tech environment.  Our teams are creative and friendly, providing a wide range of services at HP Inc.

What will your role be?

As a Collection Specialist you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.

What will your day consist of?

You will lead communication with a key customer portfolio developing trusted relationshipYou will be supported by high-tech tool to help prioritize key contacts with your customer portfolio and urgent actionsYou will listen carefully to the customer challenges and identify solutions on how to drive payment behaviorYou will facilitate challenging solutions by involving other HP teams in working with the customerYou will advise the Credit Analysts, Sales, Account Management teams on collection risksYou will lead and/or participate in business enhancement projects across geographies

Whom are we looking for?

A strong collaborator with excellent English and Italian skills:Excellent customer skills and incredible focus on trust and credibility to influence actionAbility to build relationship across teams and culturesA unique voice and a talent to challenge status quo processesAn independent result-oriented professionalDrive & a creative power to meet continuous challenges of the roleProven problem-solving skillsAn excellent Collection Specialist Foundational understanding of collection and financial conceptsProven analytical skills coupled with willingness to continuously learnSolid computer literacy, curious to work with various technical tools to gain efficienciesTypically, 2-4 years of experience, preferably in collections / completed university degree with some experience in collection considered an advantage