Ao Nang, Krabi, Thailand
1 day ago
Cluster Marketing & Communication Manager

Company Description

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Job DescriptionTo proactively manage a strong online presence of the property based website on all major search engines.To work with the proactive and reactive sales cells of the hotel to increase enquiries and manage peaks and troughs in the market via online marketingTo protect the hotels brand standards in all online presence and to follow the hotel web policiesEnsure hotel images and descriptions are updated regularly and represent the brand accordinglyManage all e-marketing databasesExplore all online marketing and affiliate opportunities for all hotel segmentsDo website designs effectively, ensuring at all times that the website is effectively optimized and content is correct.Conduct website audits and research online market intelligenceManage email marketing campaigns and direct promotional activity to customers onlineWeb links with associated events or activities occurring in the regionsTo facilitate e-marketing and direct marketing initiatives through Social Media.Gather and analyse intelligence on markets' threats and opportunities.Manage various e-tools. For example: eCRM (Customer Relationship Management), websites' CMSs (Content Management System), Social Media Management Platform, etc.Effectively use the results of Guest Surveys and other guest questionnaires to improve product and service delivery.To optimize paid, owned and earned media.

QualificationsDigital Marketing savvy.Good communication skills.Good English language skills.Comfortable working with photo-editing software.Familiarity with Google Analytics or other web analytics tools and metrics.

Additional Information

• English : Intermediate both speaking and writing
• Excellent knowledge of MS Office especially PowerPoint
• Familiarity with social media and marketing analytics
• Excellent communication and people skills
• Creativity and commercial awareness

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