Basic Function: To facilitate food and beverage service to each guest in an expedient, professional and courteous manner. Support other servers in all beverage services.
Work Performed:
Arrive at scheduled start time in appropriate uniform and ready for work.Uniform must be neat and pressed.Collect and set up any necessary equipment to perform job including all side-work.Know all contents of menus (i.e. food, wine, beer and liquor).Take food and beverage orders in complete and timely fashion.Serve guest and internal employees in established standards.Execute beverage service following established recipes.Know and follow laws of liquor service.Keep workstation clean at all times.Read all memos.Maintain a positive and professional attitude towards guests and co-workers.Operate InfoGenesis in proficient manner.Report to Food & Beverage Manager before ending work shift.Act as an ambassador of Enchantment by speaking positively of the Resort at all times.Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction.Know resort layout.Work efficiently and as a team.Other duties as assigned.Supervision Exercised: None
Supervision Received: Restaurant Manager & Beverage Supervisor
Minimum Requirements:
High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management. Must maintain current food handler’s certification. Prior bartending and serving experience required. English skills necessary to communicate with guests. Computer skills helpful. Knowledge of liquor laws
Physical Requirements:
Lifting & Carrying up to 45 lbs.
50% walking, lifting and bending
50% Standing
Hearing and Manual Dexterity
Distance vision 1-3 feet
Use of Cleaning Solutions