As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. **Job Location (Full Address):** 601 Elmwood Ave, Rochester, New York, United States of America, 14642 **Opening:** Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 910402 United Business Office Work Shift: UR - Day (United States of America) Range: UR URCB 204 H Compensation Range: $18.71 - $25.27 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ **Responsibilities:** Exercising thorough knowledge of department policy and procedures, and with some latitude for initiative and judgment, performs routine and non-routine duties relating to the establishing of financial arrangements with patients or responsible third-party to cover hospital charges. SUPERVISION AND DIRECTION RECEIVED: Under supervision of department manager or other designated authority. SUPERVISION AND DIRECTION RECEIVED: Under supervision of department manager or other designated authority. SUPERVISION AND DIRECTION EXERCISED: None. MACHINES AND EQUIPMENT USED: Such department equipment as telephone, photo-copier, micro-film reader/printer, typewriter and the like. TYPICAL DUTIES: - Edits and reviews In-Patient and Out-Patient accounts to assure that they are complete, accurate and reflect the particular patient's financial responsibility. - Exercising tact and judgment, interviews patients and/or responsible parties and may establish financial arrangements for charges. - Processes commercial insurance claims when applicable. Refers to collectors for payment arrangements, if appropriate. - Retains responsibility for patient bills until paid in full, editing follow-up bills originated by the computer and making contact with responsible parties when necessary to insure complete satisfaction of the account. - May coordinate and/or train other lower classified clerical personnel as required. QUALIFICATIONS: AAS degree in business field plus 2 years related work experience; or an equivalent combination of education and experience **EOE Minorities / Females / Protected Veterans / Disabled:** The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations. Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. **Learn. Discover. Heal. Create.** Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals At the University of Rochester, we commit to diversity, equity, and inclusion and united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.