The Stryker Clinical Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures. This role within Stryker SA will focus on servicing and supporting our clinical customers to strive for best in class specialist support with procedural excellence.
Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers.
What You Will Do:
Servicing existing and new customer base within the theatre and clinical environment
Providing theatre and wider HCP staff within depth training on Stryker products
Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class
Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice
Conducting trials, trainings and evaluations of products in both theatre and the clinical environment as and when required
Reports to the Regional Sales Manager to ensure customer service levels are best in class.
Communicates essential features and benefits of products and their clinical application.
Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represents Stryker in the best possible light.
What You Need:
Certified Theatre Practitioner or ODA
Educational degree in a relevant field
Minimum 2 years of experience in Joint Replacement and OR
Proficiency in Microsoft Office tools
Fluency in English
Travel Percentage: 80%