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Job Summary

This position will independently provide study coordination for simple and moderately complex clinical research studies.  As a member of a coordination team, this position will help support a portfolio of projects with varying levels of complexity. Mastery of all job duties from the CRC-Assistant position on the Michigan Medicine CRC Career Ladder is required. 

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savingsResponsibilities*

Experience as part of a team with all 8 competency domains is expected:

1.    Scientific Concepts and Research Design
2.    Ethical Participant Safety Considerations
3.    Investigational Products Development and Regulation
4.    Clinical Study Operations (GCPs)
5.    Study and Site Management
6.    Data Management and Informatics
7.    Leadership and Professionalism
8.    Communication and Teamwork

Additional job duties include: 

Utilizing medical record system (MiChart) to screen, recruit and capture participant data.Data management (collect, record, and input hard and electronic study forms- data entry, and quality assurance)Lab sample collection and shipment from various locations, simple subject reimbursement.Coordinating study visits/activitiesCommunicating with participants and working with health care providers for recruitmentAssist with regulatory submission and study maintenanceReporting weekly on subject enrollment and progress in studiesCall and email participants for study enrollment and follow upPerform general office and administrative duties related to clinical studiesOther duties as assigned or required for the research project

Supervision Received: This position receives direct supervision and reports directly to CRC-Senior and Primary Investigator.

Supervision Exercised: None

Required Qualifications*

Technician Level:

Associate degree in Health Science or an equivalent combination of related education and experience is necessary. Minimum 1 year of directly related experience in clinical research and clinical trials is necessary. (Please review SoCRAs Definition of a Clinical Research Professional for qualifying experience prior to applying.)  or  An advanced degree in a health-related areas such as: Health Sciences, Behavioral Sciences, Public Health, Health Care Administration, Clinical Research Administration, Social Work, Psychology, Epidemiology, Foreign MD. or Minimum 3 years of human subject experience (clinical, lab or health regulations) such as related patient care, related community health and wellness, related clinical information, and research.  Candidate must possess proficiency in Microsoft Word, PowerPoint, Excel, Outlook, and Adobe office products.

Assistant Level:

High school diploma or GED is necessary. 

Both: 

Must have reliable transportation to recruit patients from locations including Brighton, Northville, and West/East Ann Arbor.Excellent interpersonal, oral and written communication skillsAttention to detailChecks own work and confirms accuracyDemonstrates ability to resolve simple queries.Proficient computer skills including Microsoft software applicationsAbility to organize/prioritize tasks effectively and efficientlyAbility to set goals, promote teamwork and solve problemsDemonstrated ability to learn and use new skills quickly and effectivelyAble to maintain data confidentiality and participant/subject/patient privacy.Excellent attendance record and strong work ethicsDesired Qualifications*

Technician Level:

Bachelor's degree in Health Science or an equivalent combination of related education and experience is desirable. An understanding of medical terminology, experience in a large complex health care setting, ability to effectively communicate with staff and faculty of all levels, and knowledge of university policies and procedures is desirable. Previous experience with scheduling and project management.Certifications through ACRP or SoCRA are preferred but not required. Experience in scheduling appointments (in a clinical or non-clinical setting), using eResearch, EPIC (MiChart) and OnCore.

Assistant Level:

Associate Degree in Health Science or an equivalent combination of related education and experience is desirable.  An understanding of medical terminology, experience in a large complex health care setting, ability to effectively communicate with staff and faculty of all levels, and knowledge of university policies and procedures is desirable. 

Both: 

Epic Experience is preferable Research experience is preferableWork Schedule

The work schedule for this position is 40 hours per week- M-F, on site.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Underfill Statement

This position may be underfilled at the CRC-Assistant title based on selected candidates' qualifications.

Additional Information

Michigan Medicine is firmly committed to advancing inclusion, diversity, equity, accessibility, and belonging, which are core to the culture and values of the Medical School Office of Research. Our community supports recruiting and cultivating a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and the world. We strive to create a work culture where each team member feels respected, valued, and safe.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.