At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
Under moderate supervision of the Principal Investigator, Senior Research Assistant or Manager, the Clinical Research Coordinator I is responsible for a variety of activities in support of clinical research studies. These responsibilities include recruiting and evaluating patients for studies; collecting and organizing patient data; scheduling patients for study visits; maintaining and updating data generated by the study and IRB applications.
Qualifications
To provide assistance on clinical research studies as per studies guidelines and protocols.
Is responsible for the Institutional Review Board submissions and other regulatory forms as well as adhering to the timelines of the study start-up process.
To assist with the development of the informed consent documents, source documents and other documents as applicable.
To recruit and evaluate potential study patients. Per protocol instruction, conducts telephone interviews or schedules patients for study visits and screenings.
To interact with patients/subjects with regards to study, including patient education, procedural instruction, and follow-up. May serve as a liaison between patient and physician.
Is responsible for collecting data and maintaining patient information database for study. Maybe required to input data, do minimum analysis and run various reports. Maintains patient’s records as part of record keeping function.
To understand and proficiently communicate all components of research documents, such as protocol, informed consent, investigator brochure and research instructions.
Is responsible for mailing various study information or packets to study participants.
To answer any phone calls and inquiries regarding study protocol. Refers participants to principal investigator or co-investigators.
To monitor and set up any needed equipment.
To interact with study monitors, scheduling monitoring visits as indicated and providing timely responses to study queries.
To communicate with study participant’s clinical care providers as needed and document research visits within the electronic health record, EPIC, in compliance with institutional policies.
To maintain inventory and orders supplies when necessary.
To contribute to a research team environment, serving as back-up coordinator to support other studies in department, cross-training/peer-mentoring other team members and contributing to research meetings.
All other duties as assigned.
Education
Bachelor's Degree (BA or BS)
Can this role accept experience in lieu of a degree?
No
Experience
Some relevant research project work 0-1 year preferred
Knowledge, Skills and Abilities
- Careful attention to detail and good organizational skills.
- Ability to follow directions.
- Good interpersonal and communication skills.
- Computer literacy.
- Working knowledge of clinical research protocols.
- Ability to demonstrate respect and professionalism for subjects' rights and individual needs.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
221 Longwood Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.